Evelyn valenzuela
los gatos
Summary
Dedicated server with exceptional customer service skills, ensuring guest satisfaction. Proven ability to multitask and maintain attention to detail in high pressure dining environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server/Lead Banquet Server
Mamma Mia Bar& Restaurant
Fullerton, CA
11.2024 - 07.2026
- Delivered exceptional customer service, ensuring guest satisfaction and repeat business.
- Managed dining area effectively, maintaining cleanliness and organization throughout shifts.
- Collaborated with kitchen staff to facilitate timely food preparation and delivery.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Physical Therapy Aide
Mariner Physical Therapy
Santa Ana, CA
06.2024 - 06.2026
- Assisted physical therapists in implementing treatment plans and patient exercises.
- Prepared treatment areas and maintained cleanliness of equipment for optimal patient safety.
- Monitored patient progress, ensuring adherence to prescribed therapies and reporting any concerns.
- Educated patients on proper exercise techniques to enhance recovery and prevent injury.
Hostess/Food Runner
Sauced Bbq & Spirits
Orange, CA
09.2023 - 11.2024
- Greeted and seated guests promptly, ensuring positive first impressions.
- Managed reservation system efficiently, optimizing table turnover and guest flow.
- Coordinated special events and large parties, ensuring seamless service delivery.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
Bachelor of Science - Kinesiology
California State University, Fullerton
Fullerton, CA05-2026
Skills
- Strong work ethic
- Exceptional customer service
- Team collaboration
- Sales techniques
Certification
- food handler card
- RBS certification
Languages
Spanish
Native or Bilingual
Timeline
Server/Lead Banquet Server
Mamma Mia Bar& Restaurant
11.2024 - 07.2026
Physical Therapy Aide
Mariner Physical Therapy
06.2024 - 06.2026
Hostess/Food Runner
Sauced Bbq & Spirits
09.2023 - 11.2024
Bachelor of Science - Kinesiology
California State University, Fullerton