Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michaela Butler

Hayesville,NC

Summary

Enthusiastic and dependable. Takes pride in providing excellent customer service and creating memorable dining experiences for guests. Skilled in anticipating guests’ needs and managing time to efficiently do so. Maintains focus and a positive attitude during stressful and high-volume environments.

Overview

7
7
years of professional experience

Work History

Server/Lead Banquet Server

Grace Prime Steakhouse
Blue Ridge, GA
06.2023 - Current

In addition to previous jobs:

  • Very practiced performing table-side presentations including flambéed desserts & steak carving
  • Skilled in pairing wine selections with a variety of dishes and taste profiles
  • Proficient in upselling menu items in a tasteful way by reading the guest
  • Led execution of four-course banquet events as lead banquet server
  • Trained in using compelling words to describe menu items and specials in an enticing way to the guest
  • Vigilant with table maintenance, crumbing, and table marking
  • Knowledgeable in different cuts of beef and the details/marbling structure of each cut
  • Educated on the process and details of dry aged beef
  • Became experienced with Toast serving software

Server

Hiawassee Seafood Bar & Grill
147 S Main St, Hiawassee, GA 30546
06.2020 - 11.2021

In addition to previous job:

  • Worked under New Orleans native Chef Doug Rouen, learning about and serving Louisiana cuisine
  • Knowledgeable of different types of fish and seafood dishes and how to describe them

Server

Brasstown Valley Resort
6321 US-76, Young Harris, GA 30582
10.2018 - 06.2023
  • Developed a solid foundation of serving skills and great customer service
  • Learned a base knowledge of liquor/cocktails and bartending skills
  • Gained experience working banquets/large holiday events
  • Learned about different wines and proper wine presentation
  • Became experienced with Micros and Aloha serving software

Education

University of North Georgia
Blue Ridge, GA

Union County High School
Blairsville, GA

Skills

  • Serving in a fine dining atmosphere
  • Working well under high pressure/high volume
  • Upselling menu items
  • Natural leadership and strong initiative
  • Time management and efficient multi-tasking

Timeline

Server/Lead Banquet Server

Grace Prime Steakhouse
06.2023 - Current

Server

Hiawassee Seafood Bar & Grill
06.2020 - 11.2021

Server

Brasstown Valley Resort
10.2018 - 06.2023

University of North Georgia

Union County High School
Michaela Butler