Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
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Laura Fahey

Verdi,NV

Summary

Professional hospitality expert with proven capability in managing high-volume events and ensuring guest satisfaction. Strong focus on teamwork and adaptability, consistently meeting dynamic service needs. Skilled in delivering exceptional service, handling guest requests, and maintaining polished and efficient dining experience. Reliable and results-driven, with knack for seamless coordination and attention to detail.

Overview

16
16
years of professional experience

Work History

Banquet Server

The Club at Arrow Creek, Reno NV
04.2022 - Current
  • Set up banquet rooms according to event orders, set buffets, serve food and beverage promptly and professionally for weddings, golf tournaments and multiple club events. Always providing friendly, professional and attentive service.

Banquet Bartender

Hyatt Regency Lake Tahoe Resort & Casino
04.2018 - Current


  • Coordinated beverage service for large banquets, ensuring timely delivery and exceptional guest experiences.
  • Trained junior bartenders on mixology techniques and customer service best practices, enhancing team performance.
  • Managed inventory levels, tracked supplies, and ordered appropriate stock to maintain operational efficiency.

Banquet Server/Fine Dining Server

Ritz Carlton, Lake Tahoe CA
11.2009 - 06.2025
  • Lead Banquet Server responsible for training on boarding banquet servers, providing details and set-up of corporate events with Ritz Carlton Gold Standards and mission. Fine dining server in 4 Star Manzanita Restaurant.
  • Trained new servers on proper dining etiquette and event protocols, enhancing team efficiency.
  • Delivered exceptional service during events, ensuring guest satisfaction and adherence to venue standards.

Bartender Supervisor

Boreal Mountain
11.2018 - 03.2020
  • Supervised daily bar operations, ensuring high service quality and customer satisfaction.
  • Trained and mentored new bartenders on drink preparation and customer service protocols.
  • Resolved customer complaints effectively, promoting positive experiences and repeat business.

Education

Bachelors in Science - Criminal Justice

Jersey City State
Jersey City, NJ
09.1999

Skills

  • Polished, reliable, meticulous, service industry professional with diverse experience in luxury resort events and fine dining serving high-end banquet events and fine dining
  • Customer service focus
  • Strong teamwork
  • Food service
  • Time management

LANGUAGES

English, slight Spanish

Timeline

Banquet Server

The Club at Arrow Creek, Reno NV
04.2022 - Current

Bartender Supervisor

Boreal Mountain
11.2018 - 03.2020

Banquet Bartender

Hyatt Regency Lake Tahoe Resort & Casino
04.2018 - Current

Banquet Server/Fine Dining Server

Ritz Carlton, Lake Tahoe CA
11.2009 - 06.2025

Bachelors in Science - Criminal Justice

Jersey City State

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Laura Fahey