Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Evelyn Vera Swanson

Malden,MA

Summary

Motivated professional who demonstrates strong work ethic and reliability. Seeking to apply my health care experience and language skills as a Administrative Coordinator at your company.

Overview

11
11
years of professional experience

Work History

Ambulatory Service Representative

Boston Medical Center Hospital
02.2018 - Current

Responsible for coordinating all the functions and activities related to patient access including, but not limited to:


  • front end customer service
  • patient registration
  • insurance/coverage verification
  • appointment scheduling
  • variety of administrative duties in support of department (such as coordination of physician credentialing, handling phones & mail, filling out forms, filing, photocopying, faxing, preparing letters, etc.).




Customer Service Associate

Brasil Brazil
04.2012 - 12.2016
  • Handle international money transfers, bill payments, and phone refill transactions
  • Maintained bakery sanitation in accordance with state and federal food safety regulations
  • Upsold and cross-sold imported Brazilian products
  • Provided the highest level of customer services

Education

Certificate in Health Care Admin And Insurance - Health Care Administration And Insurance

YMCA Training Inc.
Boston, MA
08.2017

Certificate In Medical Interpretation - Medical Interpretation

Language Connections
Boston, MA
02.2017

No Degree - Courses Towards A Bachelor's Degree

University of San Agustin
Arequipa, Peru

Skills

  • Fluent in English, Spanish and Portuguese
  • Proficient in Microsoft Software
  • Fast learner and initiative
  • Multitasking and team player
  • Admin and operational skills
  • Consistent and enthusiastic
  • Customer assistance and interaction
  • Oral and writing communication
  • Reliable and trustworthy
  • Strong work ethic

Languages

English
Native or Bilingual
Spanish
Native or Bilingual
Portuguese
Native or Bilingual

Timeline

Ambulatory Service Representative

Boston Medical Center Hospital
02.2018 - Current

Customer Service Associate

Brasil Brazil
04.2012 - 12.2016

Certificate in Health Care Admin And Insurance - Health Care Administration And Insurance

YMCA Training Inc.

Certificate In Medical Interpretation - Medical Interpretation

Language Connections

No Degree - Courses Towards A Bachelor's Degree

University of San Agustin
Evelyn Vera Swanson