Evelyn Walker
Prairieville,LA
Summary
A results-driven management professional with strong background in overseeing departmental functions and driving team success. Known for fostering collaborative work environments and adapting to evolving business needs. Possesses excellent leadership and organizational skills, ensuring consistent achievement of departmental goals.
Overview
2026
2026
years of professional experience
Work History
Department Manager
Lowes Home Improvment
09.2017 - Current
- Oversaw daily operations to ensure efficient department workflow and customer satisfaction.
- Trained and mentored team members on product knowledge and sales techniques.
- Implemented inventory management practices to optimize stock levels and reduce waste.
- Analyzed sales data to identify trends and adjust merchandising strategies accordingly.
Customer Service Manager
Walmart
2010 - 2017
- Supervised daily customer service operations, ensuring team adherence to corporate policies and procedures.
- Resolved customer complaints efficiently, enhancing overall satisfaction and loyalty.
- Trained and mentored new staff on best practices for service excellence and product knowledge.
- Implemented feedback mechanisms to gather customer insights and improve service delivery.
Education
High School Equivalency Diploma -
University of The State of New York
Albany NY 02.2004
Trade Expert And Public Accountant - Accounting
Instituto Espiritu Del Siglo
Trujillo Colon Honduras12.1998
Skills
- Customer service
- Staff management
- Team leadership
- Team supervision
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Department Manager
Lowes Home Improvment
09.2017 - Current
Customer Service Manager
Walmart
2010 - 2017
High School Equivalency Diploma -
University of The State of New York
Trade Expert And Public Accountant - Accounting
Instituto Espiritu Del Siglo
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