Evelynn Pena
Ko Korean Grill
Beaumont,TX
4
years of professional experience
Dynamic individual with a proven track record in team collaboration and innovative problem-solving. Experience in developing practice plans and engaging with diverse groups, aiming to enhance service delivery and foster lasting customer relationships.
Work History
Host
2 Months- Greeted and seated guests, ensuring optimal dining experience.
- Managed reservation system, coordinating guest flow effectively during peak hours.
- Provided menu information, facilitating informed decisions for customers.
- Assisted servers in maintaining table settings and cleanliness standards.
- Addressed customer inquiries promptly, enhancing overall satisfaction levels.
Waitress
6 Months- Provided friendly and efficient service to guests at Osaka Steakhouse.
- Assisted in taking and processing customer orders accurately.
- Handled cash transactions and processed credit card payments efficiently.
- Maintained cleanliness of dining area and ensured proper table settings.
- Developed positive relationships with regular customers through friendly conversation.
Chick fil a academy
7 Months- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Completed day-to-day duties accurately and efficiently.
Student Assistant Volleyball Coach
3 Months- Supported head coach during games by providing strategic insights and observations.
- Assisted in developing practice plans for student athletes' skill improvement.
- Coordinated communication between players, parents, and coaching staff.
- Scheduled regular meetings with players to discuss goals for upcoming competitions.
- Organized team events, including fundraisers and community outreach activities.
Education
High School Diploma
Skills
Customer service
Team collaboration
Effective communication
Time management
Service prioritization techniques
Problem resolution
Timeline
Host
Ko Korean Grill
06.2026 - CurrentRead More
Waitress
Osaka Steakhouse
03.2025 - 09.2025Read More
Chick fil a academy
Chick-fil-A
09.2024 - 04.2025Read More
Student Assistant Volleyball Coach
C.E King High School
02.2023 - 05.2023Read More
Westbrook Highschool
High School Diploma
Read More