Summary
Overview
Work History
Education
Skills
Timeline
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Evelyn Victoria Castro Rodriguez

Evelyn Victoria Castro Rodriguez

714 Lake Kerry Dr St Cloud ,FL

Summary

Proven Master Certified Sales Consultant at Scotiabank, adept in boosting customer satisfaction and exceeding sales targets through exceptional service and persuasive selling techniques. Skilled in problem-solving and communication, consistently establishing trust and loyalty among clients. Achieved a notable increase in client retention by employing strategic relationship-building and in-depth product knowledge.

Overview

16
16
years of professional experience

Work History

Driver

Specialty Rx Pharmacy
09.2021 - 02.2024
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.

Line Leader

Multi Pack
04.2019 - 09.2021
  • Made sure that products were produced on time and are of good quality.
  • Organized and prepared workstations and materials needed for operations to maximize productivity.
  • Inspected products and machines to maintain quality and efficiency.
  • Maintained organized work area by cleaning and removing hazards.
  • Trained new production staff members on safe and efficient production procedures and proper machine operations.
  • Prepared reports and technical documentation of day-to-day production processes.
  • Met production targets and tight deadlines by collaborating closely with team members.
  • Examined incoming materials and compared to documentation for accuracy and quality.

Master Certified Sales Consultant

Scotiabank
01.2014 - 10.2018
  • Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
  • Managed multiple clients simultaneously, prioritizing tasks effectively to ensure timely completion of projects.
  • Established trust with clients through consistent transparency, honesty, and professionalism during all interactions.
  • Delivered exceptional customer service, addressing concerns promptly and resolving issues efficiently.
  • Exceeded sales targets consistently by employing persuasive selling techniques and in-depth product knowledge.

Sales Officer

TriCom Technical Services
01.2008 - 10.2013
  • Enhanced customer satisfaction with timely follow-ups and personalized service.
  • Responded to customer needs by answering questions and providing detailed information about Product or Service.
  • Boosted sales performance by identifying and targeting high-potential leads.
  • Cultivated strong relationships, establishing trust and loyalty among clients.

Education

4to Bachillerato -

Escuela Juan Ovidio Paulino
Bella Vista Santiago Rep Dom

Students Mercadeo - Negocios

Universidad Uapa
Santiago RD

Skills

    Business

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Attention to detail
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking
  • Multitasking Abilities
  • Excellent communication
  • Calm under pressure
  • Decision-making
  • Problem resolution
  • Verbal communication
  • Cooking
  • Cleaning and organization
  • Food preparation

Timeline

Driver

Specialty Rx Pharmacy
09.2021 - 02.2024

Line Leader

Multi Pack
04.2019 - 09.2021

Master Certified Sales Consultant

Scotiabank
01.2014 - 10.2018

Sales Officer

TriCom Technical Services
01.2008 - 10.2013

4to Bachillerato -

Escuela Juan Ovidio Paulino

Students Mercadeo - Negocios

Universidad Uapa

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Evelyn Victoria Castro Rodriguez