Overview
Work History
Education
Skills
Certification
Timeline
Generic

Even Abraha

Overview

5
5
years of professional experience
1
1
Certification

Work History

IT Help Desk Technician

Job Corps Los Angeles
04.2024 - 10.2024

A+ Certification Pending

UBER DRIVER

Uber
09.2021 - 12.2022
  • Loaded and unloaded goods and luggage to appropriate locations
  • Cleaned vehicle seats and storage areas to maintain professional, organized appearance
  • Completed daily routes in accordance with customer delivery expectations
  • Helped elderly and disabled passengers safely enter and exit vehicle
  • Notified passengers of misplaced packages and returned lost items to correct parties
  • Promoted safety at drop-off locations.

GAS STATION CASHIER

Valero Gas Station
02.2021 - 09.2021
  • Greeted customers by displaying friendly and outgoing attitude, fostering pleasant experiences
  • Stocked product and maintained displays according to merchandising standards
  • Enforced store policies to ensure protection of company items
  • Resolved customer complaints in timely and professional manner
  • Assisted with closing duties such as counting money and reconciling receipts
  • Trained new cashiers in use of cash registers and processing payments
  • Processed cash, check, and credit cards for customer purchases.

TAILOR

08.2019 - 10.2019
  • Provided product information and resolved concerns to assist customers
  • Offered assistance to customers in locating desired items
  • Counted cash drawers at beginning of shifts to verify correct amounts
  • Monitored self-checkout stations to assist customers and resolve register problems
  • Processed payments, returns, and exchanges
  • Verified that customers are of legal age to purchase restricted items.

Education

OFFICE ADMINISTRATION CERTIFICATE -

Los Angeles Job Corps Center
Los Angeles, CA
03.2024

HIGH SCHOOL DIPLOMA -

Sematat High School, Eritrea
Asmara, Eritrea
07.2016

Skills

  • OPAC Clerical Skills
  • OPAC Financial Recordkeeping
  • OPAC Microsoft Office Word, Excel, PowerPoint
  • OPAC IC3
  • Standing for long periods
  • Customer service skills
  • Customer satisfaction
  • Time management
  • Problem solving
  • Professional communication
  • Active listening
  • Financial transaction
  • Cash register / POS system
  • Bank deposit / Reconciliation
  • Clerical / Office equipment
  • Google applications

Certification

Office Administration Certification

Timeline

IT Help Desk Technician

Job Corps Los Angeles
04.2024 - 10.2024

UBER DRIVER

Uber
09.2021 - 12.2022

GAS STATION CASHIER

Valero Gas Station
02.2021 - 09.2021

TAILOR

08.2019 - 10.2019

OFFICE ADMINISTRATION CERTIFICATE -

Los Angeles Job Corps Center

HIGH SCHOOL DIPLOMA -

Sematat High School, Eritrea

Office Administration Certification

Even Abraha