Kaylee Contreras
Donna,Texas
Summary
Detail-oriented and efficient Office and Clerical Assistant with training and certifications in Microsoft Office, OSHA 10 General, OPAC Clerical Skills, OPAC Financial Record Keeping, and IC3. Experienced in providing Homeland Security services as a Security Guard at an Immigration Processing Center. Skilled in performing security patrols, monitoring entrance and exit points, and maintaining detailed security logs. Adept at managing office operations, maintaining records, and providing exceptional administrative support. Proven ability to handle multiple tasks with a high degree of accuracy and professionalism.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Weslaco Music Center
Weslaco, Texas
08.2024 - Current
- Send/respond to school district emails
- Create documents/catalogs
- Fill out information on documents
- Design flyers for products
- Create store website
- Organized inventory and maintained accurate records of supplies.
- Supported team members in daily operations and administrative tasks.
- Maintained a clean and welcoming environment for customers and staff.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
Office Assistant Student/Apprentice
Gary Job Corps Center
San Marcos, TX
10.2022 - 04.2023
- Assisted in daily office operations including filing, data entry, and managing correspondence.
- Coordinated with staff and students to ensure smooth workflow and communication.
- Worked with office staff to managed schedules and appointments, ensuring timely and organized operations.
- Utilized Microsoft Office Suite to create and maintain documents, spreadsheets, and presentations.
- Provided clerical support in record keeping and documentation for various departments.
Guard 1
Temporary Processing Center
Donna, TX
07.2021 - 12.2021
- Welcomed guests in a warm, gracious manner, inviting them into the location.
- Facilitated various guest services, including transportation, and area attraction inquiries.
- Troubleshot customer issues, concerns, or complaints, and relayed pertinent information to management.
- Performed security patrols of designated areas on foot or in a vehicle.
- Conducted stationary post assignments: Opened and closed doors for clients.
- Engaged in proactively scanning post assignment areas to ensure compliance with the Prison Rape Elimination Act (PREA).
- Watched for irregular or unusual conditions that might create security concerns or safety hazards.
- Sounded alarms or called the police or fire department in case of fire or presence of unauthorized person(s).
- Identified and warned violators of rule infractions, such as loitering, smoking, or carrying forbidden articles.
- Investigated and prepared reports on accidents, incidents, and suspicious activities; maintained written logs as required by the post.
Education
Office Administration & Traffic Clerk Trainee -
Gary Job Corps Center
San Marcos, TX04.2023
High School Diploma -
Donna High School
05.2020
Skills
- Proficient in Microsoft Office Suite
- IC3 Certification
- OPAC Clerical Skills
- OPAC Financial Record Keeping
- Good organizational and multitasking abilities
- Strong communication and interpersonal skills
- Ability to maintain confidentiality and handle sensitive information
- Typing speed of 70 WPM with high accuracy
- Strong attention to detail and problem-solving skills
- Effective time management
- Knowledge of office equipment operation
- Data entry and database management
- Basic bookkeeping and financial record keeping
- Handling accounts payable and receivable
- Reconciliation of bank statements
- Proficient in accounting software
- Generating financial reports and summaries
- Processing invoices and expense reports
- Maintaining accurate and up-to-date financial records
- Understanding of basic accounting principles
- Security patrols of designated areas on foot or in a vehicle
- Monitoring and managing entrance and exit points
- Identifying and addressing potential security threats
- Conducting thorough inspections to ensure safety and security
- Liaising with local law enforcement as necessary
- Providing excellent customer service while addressing security-related inquiries
- Investigating and reporting on accidents, incidents, and suspicious activities
- Maintaining detailed logs and reports on security activities
Certification
- Microsoft Office Certification
- OSHA 10-Hour General Industry Safety Certification
- OPAC Clerical Skills Certification
- OPAC Financial Record Keeping Certification
- IC3 Certification
- Traffic Clerk Training
- Unarmed Security Guard
Timeline
Customer Service Representative
Weslaco Music Center
08.2024 - Current
Office Assistant Student/Apprentice
Gary Job Corps Center
10.2022 - 04.2023
Guard 1
Temporary Processing Center
07.2021 - 12.2021
Office Administration & Traffic Clerk Trainee -
Gary Job Corps Center
High School Diploma -
Donna High School
Similar Profiles
Michell NunezMichell Nunez
Medical Assistant at Foot Center Mcallen- WeslacoMedical Assistant at Foot Center Mcallen- Weslaco
Stephanie M. MartinezStephanie M. Martinez
Bartender at 713 Music Hall/ Bayou Music CenterBartender at 713 Music Hall/ Bayou Music Center
Araseli MirelesAraseli Mireles
School Social Worker at Weslaco ISDSchool Social Worker at Weslaco ISD
Yolanda EscalanteYolanda Escalante
Commercial Electrician Apprentice at TriadCommercial Electrician Apprentice at Triad
Ashley GarciaAshley Garcia
Classroom Observation Hours at M. Rivas Primary Discovery AcademyClassroom Observation Hours at M. Rivas Primary Discovery Academy