Evengeline Armstrong
Lou Lou Boutiques
Charlottesville,VA
7
years of professional experience
Dynamic professional with extensive experience in retail management. Adept at training and mentoring staff, resolving conflicts, and optimizing operations. Committed to fostering a positive customer environment to boost satisfaction and loyalty.
Work History
Assistant Manager
10 Months- Supervised daily operations to ensure high-quality customer service and store presentation.
- Trained and mentored staff on product knowledge and sales techniques to enhance team performance.
- Coordinated team schedules to maximize coverage during peak hours, enhancing customer service during busy times.
- Created promotional displays that engaged customers and supported sales growth during seasonal campaigns.
- Analyzed inventory levels and implemented restocking procedures to maintain optimal product availability.
- Resolved customer inquiries and complaints promptly, strengthening customer relationships and loyalty.
- Collaborated with management on strategic planning initiatives aimed at achieving quarterly sales goals.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Babysitter
6 Years 5 Months- Supervised children's activities, ensuring safety and engagement in a nurturing environment.
- Developed personalized care plans tailored to individual children's needs and preferences.
- Implemented educational activities that fostered cognitive development and creativity.
- Maintained a clean, organized play area to ensure a safe setting for children's activities.
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Reassured children when upset providing emotional support and stability.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
Sales Associate
2 Years 4 Months- Assisted customers with product selections and provided personalized styling advice.
- Managed merchandise displays to enhance visual appeal and optimize sales potential.
- Processed transactions efficiently using point-of-sale systems, ensuring accurate cash handling.
- Trained new team members on customer service standards and operational procedures.
Education
Bachelor's Degree in Mathematics - Mathematics
- Piedmont Virginia Community College University Achievement Award Scholarship
Associate Degree in Liberal Arts - General Studies
- Virginia Scholarship Money Recipient
- cum laude graduate
High School Diploma
- Extracurricular Activities: JV Softball in 2019 and 2020. Varsity Softball in 2022 and 2023.
- Elected Captain of the Albemarle Softball Team in 2023.
- Awarded Second Team All Central Virginia Utility Player in 2023.
Skills
Customer support
Visual merchandising
Cash management
Staff training and development
Employee scheduling
Inventory management
Decision-making
Problem-solving
Conflict management
Customer engagement
Timeline
Assistant Manager
Lou Lou Boutiques
10.2025 - CurrentRead More
Sales Associate
Lou Lou Boutiques
06.2023 - 10.2025Read More
Babysitter
Families In The Community
06.2019 - 11.2025Read More
University of Virginia
Bachelor's Degree in Mathematics from Mathematics
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Piedmont Virginia Community College
Associate Degree in Liberal Arts from General Studies
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Albemarle High School
High School Diploma
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