Everett Catron
Cypress,TX
Summary
Personable Ticket Office Intern with hands-on experience in payment collections and Paciolan use. Possess history of success performing customer service and accurate record-keeping. Adept in digital media and marketing techniques.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Athletic Ticket Office Intern
Louisiana State University
01.2024 - Current
- Provided exceptional customer service via phone, answering inquiries and resolving ticketing issues for all sports and events
- Assisted with basic ticketing transactions, ensuring smooth event entry for fans
- Streamlined daily operations through tasks like photocopying, filing, and assisting with event mailings
- Developed effective communication through phone calls and face-to-face interactions, building rapport with fans and colleagues.
Cook/Cashier
New York Bagel
11.2023 - Current
- Provided friendly and efficient customer service to ensure a positive dining experience, taking orders accurately, processing payments, and resolving inquiries
- Prepared a variety of menu items according to established recipes and food safety standards, ensuring consistent quality and presentation
- Maintained efficiency in a high-volume environment, prioritizing tasks to meet customer demands and expedite order processing
- Operated a cash register accurately, processing customer transactions, performing cash drops, and balancing cash drawers at the end of shifts.
Lifeguard
A-Beautiful-Pools
05.2019 - 08.2022
- Maintained constant vigilance of aquatic areas, scanning for distressed swimmers and potential hazards
- Politely yet firmly addressed unsafe behavior, educating patrons on pool regulations and promoting safe swimming practices
- Administered first aid for minor injuries, ensuring prompt and appropriate care for patrons
- Responded swiftly to a potential drowning situation, successfully rescuing a patron and preventing a serious accident.
Barista
Starbucks
02.2022 - 08.2022
- Provided friendly and efficient customer service, recommending beverages and food pairings to enhance the Starbucks experience
- Followed strict cleaning and sanitation protocols for equipment and surfaces, ensuring a hygienic and welcoming atmosphere for customers
- Contributed to smooth operations by maintaining inventory levels of coffee beans, syrups, and other supplies.
Education
Bachelor of Science - Sport Administration
Louisiana State University (LSU
Baton Rouge, LA05.2026
Skills
- Paciolan
- Salesforce
- Microsoft Office Suite
- Spanish (business proficiency)
- Social Media
- Data Entry
- Ticket Sales Management
- Cash Handling
- Professionalism and Courtesy
Activities
- Sigma Chi Fraternity helped raise over $80,000 for cancer research
- Sport Administration Association
- Refuge on campus church group
Certification
CPR and AED
Timeline
Athletic Ticket Office Intern
Louisiana State University
01.2024 - Current
Cook/Cashier
New York Bagel
11.2023 - Current
Barista
Starbucks
02.2022 - 08.2022
Lifeguard
A-Beautiful-Pools
05.2019 - 08.2022
Bachelor of Science - Sport Administration
Louisiana State University (LSU
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