Everett Shumkaer
Dearborn,MI
Summary
Proven track record in enhancing customer satisfaction and streamlining inventory control at English Gardens. Demonstrated ability to lead in high-stress situations and improve team collaboration, significantly boosting business development and product sales. Skilled in customer needs assessment and payment processing, adept at both teamwork and time management.
Overview
1
1
year of professional experience
Work History
Sales Associate
English Gardens
11.2023 - 04.2024
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Prepared merchandise for sales floor by pricing or tagging.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Restaurant Busser
Buddy's Pizza
05.2023 - 11.2023
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
- Improved customer satisfaction rates by answering customers' questions and resolving issues.
- Assisted with moving tables, chairs and other restaurant service equipment within dining rooms.
- Collaborated with team members to address emergent dining room situations and fill gaps in duty schedules.
Landscaper
ProMow
03.2023 - 10.2023
- Maintained grounds by trimming, weeding, and general clean-up.
- Performed planting, watering, mulching, and edging of lawns.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
- Utilized lawn striping methods for healthy grass growing and appearance.
Education
BBA - Business Administration
Grand Valley State University
Allendale, MI05.2028
High School Diploma -
Divine Child High School
Dearborn, MI05.2024
Skills
- Inventory Control
- Customer Needs Assessment
- Business Development
- Payment Processing
- Client Account Management
- Product Sales
- Merchandise Display
- Teamwork and Collaboration
- Time Management
- Customer Service
Timeline
Sales Associate
English Gardens
11.2023 - 04.2024
Restaurant Busser
Buddy's Pizza
05.2023 - 11.2023
Landscaper
ProMow
03.2023 - 10.2023
BBA - Business Administration
Grand Valley State University
High School Diploma -
Divine Child High School
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