Everett Whitfield
Moscow Mills,MO
Summary
Retail Manager specializing in store operations, inventory control, and point of sale management. Delivered effective team training and leadership, enhancing operational efficiency and customer service. Oversaw security measures by monitoring access points and patrolling community areas to ensure safety and compliance.
Overview
2025
2025
years of professional experience
Work History
Manager
Auto Zone
Fulton, MO
01.2023 - 02.2025
- Managed AutoZone store operations and supported daily customer service.
- Supervised sales floor activities and guided team members.
- Coached, mentored and trained team members in order to improve their job performance.
- Trained staff on AutoZone procedures, product knowledge, and service standards.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Resolved customer concerns using AutoZone service policies.
- Monitored inventory levels and handled stock replenishment.
- Oversaw merchandise displays and maintained planogram compliance.
- Managed return processing to ensure compliance with store policies and customer service standards., exchanges, and point-of-sale transactions.
Security Officer
Wildwood Estates Homeowners Association
Steedman, Missouri
2023 - 2025
- Monitored resident and visitor entry at community access points to prevent unauthorized access and enhance community security.
- Enforced community regulations to maintain order and safety, restricting access during after-hours to protect residents.
- Patrolled common areas, gates, and parking lots at Wildwood Estates to deter security threats and ensure resident safety.
- Responded to alarms, disturbances, and suspicious activity on property.
Driver
Auto Zone
Jefferson City, Missouri
06.2020 - 01.2023
- Delivered AutoZone parts to customers and commercial accounts on scheduled routes.
- Verified invoices and delivery tickets against AutoZone orders before departure.
- Planned efficient routes using maps, GPS, and store dispatch instructions.
- Inspected delivery vehicle before trips, reporting maintenance or safety issues.
- Loaded and unloaded AutoZone merchandise, checking packages for accuracy and damage.
- Communicated with AutoZone team members about delivery status and customer needs.
- Collected signatures and completed delivery records for AutoZone shipments.
Cable splicer
Century LInk
Wentzville, Missouri
03.1979 - 12.2009
- Spliced fiber and copper cable for CenturyLink network maintenance
- Installed aerial and underground cable following telecom safety standards
- Repaired damaged lines during service outages across local service areas
- Tested circuits with tone generators and meters for continuity
- Cleaned and sealed splice closures to protect cable connections
- Documented splice locations and completed job records for CenturyLink
- Coordinated with crews and customers during cable access work
- Read maps and work orders for CenturyLink field assignments
- Responded quickly to emergency repair requests from customers.
Education
Windfield High School
WinfieldSkills
- Store operations
- Point of sale
- Inventory control
- Merchandising standards
- Loss prevention
- Team leadership
Timeline
Manager
Auto Zone
01.2023 - 02.2025
Driver
Auto Zone
06.2020 - 01.2023
Cable splicer
Century LInk
03.1979 - 12.2009
Security Officer
Wildwood Estates Homeowners Association
2023 - 2025
Windfield High School