Everlin Zambrano
Coral Springs,FL
Summary
Adept at managing sensitive patient data, I excelled in HIPAA compliance and customer service at Hear USA. My critical thinking and organizational skills enhanced patient satisfaction and streamlined provider communication, significantly improving clinic efficiency and patient care quality.
Overview
2
2
years of professional experience
Work History
Patient Care Coordinator
Hear USA
04.2021 - 07.2023
- Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
- Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
- Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
- Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
Education
High School Diploma -
Luz Pulgar De Montiel
Maracaibo, Venezuela08.2006
Skills
Critical Thinking Skills
HIPAA Compliance
Appointment Scheduling
Organizational Skills
Multitasking ability
Customer Service
Attention to Detail
Office Administration
Languages
Spanish
Native or Bilingual
Timeline
Patient Care Coordinator
Hear USA
04.2021 - 07.2023
High School Diploma -
Luz Pulgar De Montiel
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