Everlyn G. Reed
Downey,CA
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
4
4
years of professional experience
Work History
Clinical Administrative Assistant
Holding Hands Pediatric And Adult Therapy Services
11.2023 - Current
- Improved patient satisfaction by efficiently managing appointment scheduling and follow-up calls.
- Streamlined administrative processes for increased office efficiency and reduced wait times.
- Enhanced team productivity by organizing staff meetings, agendas, and minutes.
- Assisted with clinical tasks such as taking vitals and performing phlebotomy, ensuring smooth clinic operations.
- Expedited check-in procedures for patients, resulting in reduced wait times and improved overall experience at the clinic.
- Assisted in maintaining a clean reception area, creating a welcoming atmosphere for patients upon arrival to the clinic setting.
- Adhered to strict HIPAA guidelines to protect patient privacy.
Patient Care Technician
Davita Inc.
04.2023 - 09.2023
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Reduced stress for patients and families through effective communication and empathetic support.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Educated patients on self-care techniques and post-discharge instructions, empowering them to take control of their own health maintenance.
- Maintained strict adherence to infection control protocols, minimizing risk of disease transmission within the clinical environment.
- Served as a reliable resource for patients'' families, addressing questions or concerns with patience and understanding while maintaining patient confidentiality.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Collected and transported specimens to prepare for lab testing.
Assistant Buyer, Administrative Assistant
Superior Grocers
12.2019 - 04.2023
- Analyzed sales data and conducted competitor research to efficiently order merchandise according to sales trends.
- Guaranteed timely delivery of merchandise through consistent communication with distribution centers and vendors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
- Coached new employees on administrative procedures, company policies and performance standards.
- Scheduled office meetings and client appointments for staff teams.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Implemented consolidations and markdowns to promote higher gross margins.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Created PowerPoint presentations for business development purposes.
- Negotiated prices, discount terms and transportation arrangements for merchandise.
- Collaborated with other departments to develop effective merchandising strategies, boosting overall store performance.
- Supported senior buyers in executing successful product launches, contributing to increased sales and brand exposure.
- Maintained accurate purchase order records, ensuring timely delivery of goods and smooth communication with vendors.
- Resolved invoice discrepancies promptly, maintaining positive vendor relationships and preventing payment delays.
Administrative Assistant Intern
Kaiser Permanente Bellflower Medical Center
06.2021 - 08.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Coached new employees on administrative procedures, company policies and performance standards.
- Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
- Created PowerPoint presentations for business development purposes.
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Created detailed expense reports and requests for capital expenditures.
Education
Bachelor of Science - Health Care Administration
California State University - Long Beach
Long Beach08.2021
Associate of Arts - General Studies Biological & Physical Science
El Camino College
Torrance, CA06.2018
Skills
- Professional and Courteous
- Verbal and Written Communication
- Supplier Communication
- Trends Monitoring
- New Merchandise Presentation
- Strong Organizational Skills
- Customer Needs Identification
- Attention to Detail
- Quality Specifications Adherence
- Complex Problem Solving
- Multitasking and Time Management
- Inventory Control
- Report Preparation
- Microsoft Office Suite
- Sales Records Analysis
- Research and Analytical Skills
- Ordering and Purchasing
- Meticulous Attention to Detail
- Transportation Arrangements
- Critical Thinking
- Data Entry
- Spreadsheet Tracking
Affiliations
American Association of Healthcare Administrative Management | 2019 - Present
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Clinical Administrative Assistant
Holding Hands Pediatric And Adult Therapy Services
11.2023 - Current
Patient Care Technician
Davita Inc.
04.2023 - 09.2023
Administrative Assistant Intern
Kaiser Permanente Bellflower Medical Center
06.2021 - 08.2021
Assistant Buyer, Administrative Assistant
Superior Grocers
12.2019 - 04.2023
Bachelor of Science - Health Care Administration
California State University - Long Beach
Associate of Arts - General Studies Biological & Physical Science
El Camino College
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