Everne Tolber
Columbus
Summary
Experienced with strategic planning, team leadership, and operational excellence. Utilizes forward-thinking approach to drive business growth and streamline processes. Track record of fostering collaborative environments and achieving measurable results.
Professional leader with comprehensive experience in driving operational excellence and strategic growth. Proven track record of fostering team collaboration and achieving impactful results in dynamic environments. Skilled in navigating complex challenges, optimizing processes, and cultivating positive workplace cultures. Known for adaptability, effective communication, and strong decision-making abilities.
Customer-oriented General Manager with several years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Overview
25
25
years of professional experience
1
1
Certification
Work History
General Manager
Salon Thairapy
07.2001 - Current
- Awarded the Masters of the Craft recognition by the International Art & Fashion Guild for achieving excellence in management and design.
- Designed tailored strategies to test new products, services, and SOPs to improve workflows.
- Increased new client acquisition by 10% by launching new service and marketing campaigns.
Insurance Agent
American Family Mutual
09.2000 - 09.2001
- Ranked the #1 agent in the district for highest business sales by implementing campaigns to target untapped market prospects.
- Consistently exceeded sales targets by 50% month over month, generating $125,000 in annual premium revenue.
- Conducted 12+ client consultations monthly, identifying coverage needs and recommending tailored policies.
Education
A.A.S. - Technical Studies
Fort Hayes Metropolitan
Columbus, OhioHigh School Diploma -
Beechcraft High School
Columbus, OHSkills
- Operations Management
- Customer Service
- Supply Chain
- Point of Sale
- Instructor & Mentor
- Appointment Setting
- B2B Development
- Relationship Building
- Administration
- Conflict Resolution
- Human Resource
- Sales & Marketing
- Leadership and team building
- Operations management
- Team player
Certification
- Board Certified Licensed Cosmetologist Manager, Ohio State Board, 1980
- Board Certified Licensed Insurance Agent, Ohio State Board, 2000
Timeline
General Manager
Salon Thairapy
07.2001 - Current
Insurance Agent
American Family Mutual
09.2000 - 09.2001
A.A.S. - Technical Studies
Fort Hayes Metropolitan
High School Diploma -
Beechcraft High School
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