Office Administrator
Open To Work
Evert Harrell
Van Engelen & Edgar CPA & Co., PLLC
Kimberly,ID
Work Preference
Job Search Status:
Open to work
Desired Job Title
Office AdministratorOffice ManagerCoordinating ManagerCustomer Service Representative
Work Type
Full TimeConsultingPart TimeContract Work
Minimum Desired Compensation
$45000/yr
6
Certifications
31
years of professional experience
Administration Coordinator with a background in Tax & Acccounting, Real Estate contract operations, Construction Projects, & Finance document control for files ranging from 5 pages to over 1000 depending on Client Type and Scope of Project. Including Client File Set up, Billing & Invoicing, Collection of funds and Account balancing. Brings contract production, state-required documentation, and cross-functional coordination across property, finance, escrow, legal, title, marketing, and owner service workflows. Well positioned to support accurate administrative processing, organized records, and timely follow-through across multiple teams.
Work History
Front Office Administrator
4 Years 11 Months- Completed daily front office tasks on schedule, supporting smooth administrative flow and reliable client service.
- Processed incoming client documents daily, maintaining organized front office records and timely file routing.
- Managed incoming calls, visitor check-ins, and message routing with a professional and organized front desk presence.
- Coordinated calendars, appointments, and meeting logistics to keep staff on schedule.
- Prepared correspondence, scanned records, and maintained accurate filing systems for client and office documentation.
- Processed billing, Invoicing and payment intake and Posting.
- Maintained confidential client information with careful handling of sensitive documents and office communications.
- Drafted and updated internal forms, letters, and notices to support routine administrative workflows.
- Assisted with document preparation and audit packet assembly for timely review by accounting staff.
- Reviewed incoming paperwork for completeness and routed missing items back to the appropriate contact.
- Responded to routine client inquiries with clear information and timely follow-up on pending office items.
- Monitored front office workflow and adjusted priorities when urgent requests required immediate attention.
Sales Administration Coordinator
1 Year- Balanced 5-50 cash transactions daily during opening and closing procedures.
- Processed 15-50 real estate contracts daily while maintaining accuracy and timely routing.
- Managed daily open and close procedures, including contract audits, money reconciliation, and required documentation updates.
- Maintained state, county, and company records in compliance with required real estate guidelines.
- Coordinated onsite IT support for Administration, Sales, and Marketing teams across Microsoft, HyperScreen, and Apple hardware.
Sales Operations Manager
1 Year 1 Month- Managed 500+ monthly reconciliations and close procedures across gallery accounting and cash controls.
- Oversaw off-site sales gallery operations, balancing accounting, contracts, customer service, safety, and loss prevention requirements.
- Served as liaison across corporate, legal, escrow, title, owner service, marketing, IT, site operations, and HR teams.
- Maintained facility standards and communicated operational needs and cost controls with regional sales, marketing, and administration leaders.
- Coordinated timely IT updates and equipment maintenance for Microsoft, HyperScreen, and Apple hardware across administrative and sales teams.
Regional Manager Document Administration
11 Years 6 Months- Oversaw over 8.6 million in contracts with the State of Hawaii for Westin Ka'anapali Ocean Resort Villas and maintained ongoing contract recording.
- Built Owner Service / Sale Contract support teams from one site team with 3 contracts processors to 8 teams across 4 Hawaiian Islands of 50 people, coordinating training and daily workflow.
- Created internal systems for receiving customer financial information, generating contracts, auditing files, and controlling documents and funds from intake through closing of escrow & recordation with the State of Hawaii.
- Supported corporate, legal, escrow, title, document administration, owner service, marketing, IT, Hotel management & staff and sales teams as a cross-functional liaison.
- Improved customer service and product understanding by building quality control processes, owner educaation program and internal communication tools.
- Trained and supervised site treasury operations covering cancellations, payments, and refunds while maintaining transaction accuracy.
- Prepared reports, trained teams, and monitored sales inventory forecasts for daily accuracy and operational visibility.
Operations Manager
1 Year 9 Months- Managed schedules and logs for 40 field workers while coordinating county inspections and keeping crews aligned to specifications.
- Maintained a 98% inspection approval rate by tracking requirements closely and resolving field issues before reinspection.
- During a $2.4M labor-only contract, identified design flaws, negotiated changes, and cut build time by 6 hours per unit and hard costs by 7%.
- Implemented job safety programs that prevented accidents from causing downtime and kept crews working consistently.
- Coordinated material deliveries and supply flow to support uninterrupted project progress.
- Administered contractual agreements and negotiated change order fees with general contractors.
- Reviewed specifications and maintained precise implementation across crews to support consistent field execution.
General Manager/ RME
4 Years- Managed 5-10 daily contract reviews across real property, finance, and home sales.
- Oversaw office, sales center, and service facility setup, transforming the new location into a functional operating environment.
- Negotiated land acquisition, moving, teardown, and build expenses with local contractors to support expansion.
- Directed staffing, created training, customer service, and quality control to maintain a professional sales center experience.
Education
Associate of Science - Secondary Education / Recreation Education
Skills
Contract administration
Records management
Document control
Business process improvement
Calendar coordination
Vendor coordination
PCI compliance
PII handling
Audit documentation
Cash reconciliation
Daily close procedures
Budget tracking
Real estate contract processing
Escrow administration
Title document preparation
Site operations coordination
Change order management
Cost control tracking
Sales gallery operations
Owner services support
Training coordination
State reporting compliance
Contract auditing
Team supervision
Affiliations
- National Eagle Scout Association
- Cleveland Chapter American Red Cross
Certification
State of Hawaii Notary Public - July 2002 through July 2016
Timeline
Front Office Administrator
Van Engelen & Edgar CPA & Co., PLLC
09.2021 - 08.2026Read More
Sales Administration Coordinator
Wyndham Vacation Ownership
07.2015 - 07.2016Read More
Sales Operations Manager
Wyndham Vacation Ownership
06.2014 - 07.2015Read More
Regional Manager Document Administration
SVO Pacific, Inc.
05.2002 - 11.2013Read More
Operations Manager
Kappa Dwellings
07.2000 - 04.2002Read More
General Manager/ RME
Oakwood Homes Corp
10.1995 - 10.1999Read More
Ricks College
Associate of Science from Secondary Education / Recreation Education
Read More