Evette Angulo
Hayward,CA
Summary
Bilingual (Fluent in English & Spanish) undergraduate Psychology student and Shift Supervisor with over 5 years of customer service and cash handling experience. Demonstrated ability to process high-volume financial transactions accurately, build strong customer relationships, and maintain confidentiality with professionalism and integrity.
Overview
5
5
years of professional experience
Work History
Shift Supervisor
CVS Pharmacy
San Leandro, CA
08.2021 - Current
- Completed store opening and closing procedures, including balancing registers and preparing secure daily deposits.
- Processed high-volume financial transactions (cash, credit, debit) with strong accuracy and loss prevention awareness.
- Assisted customers with bill payments and money transfers while ensuring proper verification procedures.
- Resolved customers concerns professionally while maintaining compliance with company policies.
- Trained and mentored team members to uphold service standard and operational efficiency.
- Supported daily store operations to ensure quality service and regulatory compliance.
- Maintained secure handling of cash and sensitive customer information.
Cashier
Big Lots
Hayward
02.2021 - 07.2021
- Provided friendly and efficient customer service in a fast-paced retail environment
- Operated cash register, processed cash/card transactions, returns, and exchanges accurately
- Assisted customers with locating merchandise and answering product questions
- Maintained clean and organized checkout area and sales floor
- Supported team members with restocking and inventory tasks
- Adapted quickly during store closing transition while maintaining professionalism.
Education
Associate of Arts - Psychology
Chabot College
Hayward, CA05-2026
Skills
- Bilingual (English & Spanish)
- Cash Handling & Transaction Accuracy
- Customer Relationship Building
- Conflict Resolution & Problem Solving
- Confidential Information Handling
- Attention to Detail
- Team Leadership & Collaboration
- Time Management
Timeline
Shift Supervisor
CVS Pharmacy
08.2021 - Current
Cashier
Big Lots
02.2021 - 07.2021
Associate of Arts - Psychology
Chabot College