Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Evette Sipat

Hopewell,VA

Summary

Recent graduate with foundational knowledge in Health Sciences and Behavioral health with hands-on experience gained through military service in a Behavioral health clinic setting. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Behavioral Health Specialist

US Army
11.2020 - 10.2024
  • Supervisor for the behavioral health clinic, assisting team members and soldiers in personnel actions, training, and clinic supply room.
  • Worked closely with service members on a daily basis.
  • Established trust-based relationships with clients through empathetic listening and non-judgmental communication, fostering stronger therapeutic alliances.
  • Provided referrals to connect clients with other community resources to support mental health and well-being.
  • Completed one-on-one counseling with broad range of clients suffering from various diseases and issues.
  • Conducted thorough assessments, identifying underlying issues contributing to clients'' behavioral health concerns.
  • Created progress reports, assessments and charting within required timeframes.
  • Facilitated group therapy sessions addressing topics such as coping skills, stress management, and relapse prevention, fostering a supportive environment for participants.

Senior Customer Service Representative

Evicore
03.2019 - 11.2020
  • Started and processed authorization requests for major health insurance companies.
  • Escalated issues to proper supervisors when standard processes were not effective.
  • Engaged clients over phone to answer questions and address complaints.
  • Resolved customer service issues using company processes and policies and provided updates to customers.
  • Exhibited high energy and professionalism when dealing with clients and staff.

Education

Bachelor of Science - Health Sciences

American Military University
Ranson, WV
01-2024

Skills

  • Suicide Risk Assessment
  • Discharge Planning
  • Behavioral treatment services
  • Mental Health Assessment
  • Psychoeducation
  • Patient intakes
  • Charting and other documentation
  • Attention to Detail
  • Time Management
  • Effective Communication
  • Active Listening
  • Certified in CPR/AED

Certification

  • Certified Clinical Medical Assistant (CCMA)
  • CPR/AED Certification

Languages

Afrikaans
Native or Bilingual
English
Native or Bilingual

Timeline

Behavioral Health Specialist

US Army
11.2020 - 10.2024

Senior Customer Service Representative

Evicore
03.2019 - 11.2020

Bachelor of Science - Health Sciences

American Military University

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Evette Sipat