Summary
Overview
Work History
Education
Skills
Timeline
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Evette Suarez-Dracopoulos

Student
Garland,TX

Summary

With my time as a correctional and military police officer I was able to hone my ability to run security and understand human behavior. My role required keen observation to detect distress signs and the onset of mental health symptoms. This experience fostered a deep understanding of crisis intervention techniques, ensuring safety and stability during challenging moments. In daily interactions, I've cultivated a nuanced approach to communication, dealing empathetically with a diverse populace, many of whom struggled with underlying mental health issues.

Collaboration has been a cornerstone of my profession. Working closely with medical staff, counselors, and other service providers, I ensured the holistic well-being of the individuals under my care. This team-oriented approach is mirrored in the mental health field, where integrated care is paramount. My duties also emphasized the importance of detailed documentation, ethical decision-making, and confidentiality—essential aspects of any therapeutic role.

My tenure as a Sales Associate has been a journey of mastering interpersonal relationships, understanding consumer behavior, and responding empathetically to a myriad of client needs. At its core, sales is about connecting, listening, and addressing individual requirements, which, in many respects, mirrors the core tenets of the mental health profession.

Listening has been a cornerstone of my role. To effectively address client needs, I've cultivated the skill of active listening, discerning not just spoken words but the underlying emotions and desires. This keen sensitivity, I believe, is essential in a therapeutic setting, where understanding nuanced emotional cues can make all the difference in care delivery.

Building rapport and trust with clients was paramount to my success in sales. This ability to quickly establish a genuine connection and foster an environment of trust has significant parallels in the mental health field, where trust forms the bedrock of any therapeutic relationship.

Additionally, my experience taught me the importance of adaptability and resilience. In sales, one encounters a vast spectrum of personalities, needs, and challenges, necessitating a flexible approach. This adaptability, combined with the resilience built from navigating the highs and lows of sales targets, equips me to handle the varied and often unpredictable nature of mental health care.

Moreover, my role emphasized continuous learning about products, market trends, and consumer behavior. This commitment to ongoing education aligns seamlessly with the ever-evolving landscape of mental health, where staying updated with current research and methodologies is crucial.

In essence, my background as a Sales Associate has provided me with a unique set of interpersonal and adaptive skills. I am enthusiastic about transitioning these skills into the mental health domain, blending my ability to connect and communicate with the more specialized knowledge of therapeutic care.

My career as a Correctional Officer has embedded in me resilience and a capacity to manage stress in high-pressure situations, which I believe is invaluable when transitioning to the demanding environment of mental health care. My experience in facilitating group activities and managing complex behaviors further equips me to contribute meaningfully in therapeutic settings. I am enthusiastic about leveraging these transferable skills in the mental health sector, combining my foundational knowledge with continued learning and training in this field.

The challenges and responsibilities of being a Military Police officer have equipped me with resilience, adaptability, and a deep understanding of human behavior. Whether managing crowd dynamics, conducting investigations, or providing first response, the core of my role was always centered on people and their well-being. I am eager to transition these skills into the mental health sector, merging my foundational knowledge with new insights and training to serve in a therapeutic capacity.

Overview

17
17
years of professional experience
3
3
years of post-secondary education

Work History

Sales Associate

Movie Trading Company
Garland , Texas
09.2017 - 06.2019
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Engaged with customers to build rapport and loyalty.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to effectively build rapport and lasting relationships.

Detention Officer

Pottawatomie County Public Safety Center
Shawnee , OK
01.2010 - 01.2011

Deal impartially with individuals of various socioeconomic, ethnic, and cultural backgrounds - Respond to emergencies calmly, quickly and decisively. - Follow written and verbal instructions - Communicate effectively verbally and in writing - Establish and maintain effective working relationships with employees, other agencies and the public, including knowledge of principles and practices of dealing with the public - Work in a locked, climate controlled, low-light environment, or bright, usually moderate noise level environment - Analyze situations, detect problems and discern facts; - Maintain a neutral attitude toward inmates regardless of the reason of their detention; - Learn policy, procedures, functions and limitations of this position; - Learn, interpret and apply pertinent federal, state, and county laws, codes, regulations, policies and procedures - Exercise good judgment, flexibility, creativity and sensitivity in response to changing situations and needs - Deal in an effective, professional manner with the potential of hostility and verbal abuse, including the understanding of the possibility of physical aggression

Military Police Officer

United States Army
El Paso, TX
01.2002 - 12.2004
  • Provided emergency response security, eliminating hazards, and potential dangers.
  • Patrolled base facilities and housing areas to deter crime, monitor activities, and provide force protection.
  • Secured restricted areas and enforced limited access for civilians and military members in order to provide force protection and property security.
  • Monitored gate activities, controlled traffic and responded to emergencies on base.
  • Executed search and seizure operations in strict accordance with applicable laws and regulations.
  • Developed and maintained cooperative relationships with local, state and federal law enforcement agencies to support communication.
  • Recorded facts to prepare reports documenting incidents and activities.
  • Obtained information from arrested subjects to conduct debriefings.

Education

Bachelor of Science - Psychology

University of Maryland - Baltimore County
Baltimore, MD
11.2020 - 10.2023

Skills

Inmate behavior modification tactics

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Timeline

Bachelor of Science - Psychology

University of Maryland - Baltimore County
11.2020 - 10.2023

Sales Associate

Movie Trading Company
09.2017 - 06.2019

Detention Officer

Pottawatomie County Public Safety Center
01.2010 - 01.2011

Military Police Officer

United States Army
01.2002 - 12.2004
Evette Suarez-Dracopoulos Student