Evgeniya Kuzminova
Los Angeles,CA
Summary
Experienced and highly organized customer service professional with a background in hospitality, team coordination, and front desk operations. Energetic, detail-oriented, and fluent in Russian and English, with a strong focus on creating a seamless and welcoming client experience. Adept at multitasking in fast-paced environments, managing schedules, and supporting team workflow. Passionate about wellness, beauty, and elevating client satisfaction.
Overview
15
15
years of professional experience
Work History
Banquet Server
Alegro
11.2019 - Current
- Delivered high-level service in a fast-paced hospitality environment
- Managed guest interactions with professionalism and attention to detail
- Collaborated with team to ensure smooth event execution
- Supported set-up, scheduling, and real-time coordination during events
Marketing Project Manager
METRO Cash&Carry
03.2011 - 04.2018
- Led large-scale B2B events and coordinated communication across departments
- Managed multiple vendors and schedules, ensuring flawless logistics
- Delivered excellent service to corporate clients, building long-term relationships
- Oversaw project timelines, budgets, and customer satisfaction metrics
Department Manager
Decathlon
04.2010 - 03.2011
- Supervised and trained front-line staff, maintaining daily operations
- Handled scheduling, sales reporting, and customer service performance
- Supported high-traffic store operations and ensured smooth customer flow
Education
Bachelor of Science -
Moscow Power Engineerng Institute
Moscow04-2009
Skills
- Front Desk & Client Management
- Customer Service Excellence
- Appointment Scheduling & CRM Tools (Square/Mindbody-like systems)
- Team Leadership & Training
- Fluent in Russian and English
- Fast Learner Multitasking Friendly & Professional Demeanor
- Strong teamwork
- Time management
Timeline
Banquet Server
Alegro
11.2019 - Current
Marketing Project Manager
METRO Cash&Carry
03.2011 - 04.2018
Department Manager
Decathlon
04.2010 - 03.2011
Bachelor of Science -
Moscow Power Engineerng Institute
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