Evian Peterson
Overland Park,KS
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Geek Squad Consultation Agent
Best Buy
01.2022 - Current
- Successfully resolved 83% of complex technical issues that were escalated by other team members.
- Resolved computer and system networking problems to maintain user productivity
- Maintained documentation and resources regarding problem resolution for reference in future instances
Barista
Starbucks
01.2015 - 01.2022
- Created a wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales
- Used POS system to accurately enter orders and process payments
- Prepared specialty drinks such as cappuccinos, lattes and mochas
Education
Bachelor of Science - Computer And Information Sciences
05.2024
- Awarded 2nd Hack-A-Roo
- 150+ Hours of School
Associate of Applied Science - Game Development
05.2019
Skills
- Knowledge with iOS/Android
- Troubleshooting
- Diagnostic
- Problem-Solving
- Friendly and Patient
- Adaptability and Flexibility
- Teaching
- Coachable
- Network Communication
- Software Updates
Hobbies and Interests
- Learning more code
Languages
English
Native or Bilingual
Software
C
C#
Python
JavaScript
HTML
Timeline
Geek Squad Consultation Agent - Best Buy
01.2022 - Current
Barista - Starbucks
01.2015 - 01.2022
University of Missouri Kansas City - Bachelor of Science, Computer And Information Sciences
Johnson County Community College - Associate of Applied Science, Game Development
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