Evie Ferguson
Rochester
Summary
Energetic, reliable, and customer-focused with knack for creating positive experiences and managing high-paced environments. Possesses solid understanding of point-of-sale systems and inventory management, seamlessly blending customer service skills with operational efficiency. Committed to maintaining clean, organized workspace and ensuring customer satisfaction.
Overview
2026
2026
years of professional experience
Work History
Concession Stand Lead
W.F West Cheer
- Ensured compliance with local health department regulations through meticulous adherence to guidelines on food storage, preparation, and sanitation practices.
- Coordinated staff schedules effectively while balancing workload requirements during peak hours or high-volume events for optimal productivity from the team members.
- Proactively addressed equipment maintenance needs by conducting regular inspections, troubleshooting issues, and coordinating repairs when necessary.
- Assisted in the development of new menu items based on customer feedback surveys, leading to increased interest from patrons and higher overall sales numbers.
Sales Associate
Centerville Western Store
07.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
Associate of Arts -
Centralia College
Skills
- Cash handling
- Inventory management
- Food safety compliance
- Menu development
- Sales techniques
- Team leadership
- Problem solving
Timeline
Sales Associate
Centerville Western Store
07.2024 - Current
Concession Stand Lead
W.F West Cheer
Associate of Arts -
Centralia College
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