Makenna Schank
Coon Rapids,MN
Summary
Experienced in food service and positive customer interaction.
Hardworking-oriented Concession Stand Worker talented at maintaining customer service standards during fast-paced operations. Successfully operates cash registers, prepares customer orders and organizes work stations. Efficient and hardworking individual possessing outstanding communication skills and friendly customer service.
Overview
3
3
years of professional experience
Work History
Concession Stand Lead
National Sports Center
06.2023 - Current
- Operating touchscreen cash register and taking customer orders.
- Maintained high standard of customer service in fast-paced environment.
- Replenished condiments, beverages, and supplies while maintaining the cleanliness of service areas.
- Preparing concession food using typical concession equipment.
- Responded to customer complaints to help resolve issues.
- Operating golf carts, including beverage carts selling snacks and non-alcoholic beverages.
- Some experience working at a bar within the facility selling canned alcoholic beverages at occasional events.
Crew Team Member
Crumbl Cookies
04.2022 - 07.2023
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Collaborated with team members to complete orders.
- Operated touchscreen cash register taking customer orders.
- Consistently provided friendly and efficient customer service.
- Multitasking abilities though balancing order preparation and addressing customer concerns.
- Experience preparing baked cookies, decorating, and presenting the product to customers.
Education
Bachelor of Arts - Forensic Science With Forensic Psychology Minor
Hamline University
Saint Paul, MN05-2027
High School Diploma -
Totino Grace Highschool
Fridley, MN05-2023
Skills
- Food preparation
- Cash handling
- Fast and efficient worker
- Positive attitude
- Teamwork
- Cleaning and organization
- Multitasking Abilities
Timeline
Concession Stand Lead
National Sports Center
06.2023 - Current
Crew Team Member
Crumbl Cookies
04.2022 - 07.2023
Bachelor of Arts - Forensic Science With Forensic Psychology Minor
Hamline University
High School Diploma -
Totino Grace Highschool