Laney Ruffridge
Dubuque,IA
Summary
Customer-oriented Concession Stand Worker exceptionally talented at maintaining top-rate customer service standards during high-volume, fast-paced operations. Successfully operates cash registers, prepares customer orders and organizes work stations. Tidy and hardworking individual possessing outstanding communication skills.
Overview
4
4
years of professional experience
Work History
Concession Stand Lead
Dubuque Girls Independent League
Dubuque, IA
05.2021 - Current
- Supervised daily operations of concession stand, ensuring efficient service and product availability.
- Trained and mentored staff on food safety protocols and customer service standards.
- Cleaning, stocking, register, prepping and preparing food
Associate
Panera Bread
Dubuque, IA
08.2024 - 08.2025
- Maintained cleanliness and organization of food service areas, promoting safety and compliance with health regulations.
- Collaborated with kitchen staff to streamline meal production processes, enhancing efficiency during peak hours.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Enhanced customer satisfaction by providing timely and efficient food service.
Retail Sales Associate
Old Navy
Dubuque, IA
09.2023 - 05.2024
- Assisted customers in product selection, enhancing shopping experience and driving sales.
- Maintained visual merchandising standards, ensuring store presentation aligned with brand guidelines.
- Processed transactions accurately using point-of-sale systems, minimizing customer wait times.
- Collaborated with team members to achieve daily sales goals and promote promotions effectively.
Education
Associate of Science - Business Administration
Northeast Iowa Community College
Peosta, IA05-2027
Hempstead Highschool
Dubuque, IA05-2025
Skills
- Food preparation
- Cash handling expertise
- Food safety compliance
- Product presentation
Timeline
Associate
Panera Bread
08.2024 - 08.2025
Retail Sales Associate
Old Navy
09.2023 - 05.2024
Concession Stand Lead
Dubuque Girls Independent League
05.2021 - Current
Associate of Science - Business Administration
Northeast Iowa Community College
Hempstead Highschool