Evren Cetin
Palm Beach Gardens
Summary
Experienced with extensive background in Hotel and Restaurant Operations, Supervise daily operations and organizations. Strong competencies for addressing operational issues and concerns quickly. Determines staffing requirements, work assignments and schedules for new projects. Excellent skills hiring and recruiting to develop high-performing teams. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
19
19
years of professional experience
1
1
Certification
Work History
General Manager Boulud Sud Miami
JW Marriot Marquis Miami
Miami , Florida
2023.11 - Current
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Assistant General Manager of Operations
Dinex
2020.11 - Current
- Planned and prepared work schedules for 60 + employees to assign employees to specific duties.
- In charge of daily Banquets and Restaurant operations
- Evaluated department conditions and operations to determine strengths and areas for improvement.
- Controlled spending on overhead and equipment by devising and executing cost-management procedures.
- Engaged team members and improved performance by delivering daily updates and conducting regular meetings to obtain feedback and convey new policies.
- Assisted in recruiting, hiring and training of team members.
- Cooperated with the hotel for VIP arrivals and daily happenings
- Trained new employees on proper protocols and customer service standards.
- Focus on 100% on guest satisfaction
Food and Beverage Coordinator
Four Seasons Hotels And Resorts
2008.11 - 2020.10
- Trained food and beverage service personnel, confirming staff to provide recommendations and answer questions.
- Resolved customer complaints involving food or beverage quality and service.
- Verified staff compliance with accepted food and drink safety regulations, suggesting remedial training where necessary.
- Maintained highest standards for beverage quality and service.
- Oversaw selection, ordering and inventory controls of wine, beer and alcohol program.
Management Intern
Four Seasons Hotels And Resorts
2006.02 - 2008.10
- Trained in multiple Food & Beverage outlets
- Learned and used technology systems and platforms to assist with tasks.
- Collaborated with industry professionals to learn internal business processes and best practices.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Education
Bachelor of Arts - Hospitality Administration And Management
University of Istanbul
Istanbul , Turkey06.2003
Skills
- Employee Supervision
- Revenue Generation
- Personnel Scheduling
- Project Management
- Labor Cost Controls
- Operational Excellence
- Purchasing and Planning
- Payroll Submission
- Hiring & Training
- Micros, Avero, Hotsos, Opera and etc.
Certification
- Steps program and skills, Four Seasons Hotels
- Sommelier course, Court of Master Sommelier.
- Hospitality and management Course, FAU.
Languages
Turkish
Native or Bilingual
German
Professional Working
Dutch
Limited Working
English
Full Professional
Refenreces
Mazen Saleh General Manager at the Four Seasons Palm Beach
email: mazen.saleh@fourseasons.com
Phone: 561-582-2800
Sebastien Silvestri CEO of Dinex Group
ssilvestri@danielboulud.com
Phone: 310-600-3601
Lucian Puscasu Genaral Manager at the Cafe Boulud Palm Beach
email: lvasile@danielboulud.com
Phone: 561-351-3988
Timeline
General Manager Boulud Sud Miami
JW Marriot Marquis Miami
2023.11 - Current
Assistant General Manager of Operations
Dinex
2020.11 - Current
Food and Beverage Coordinator
Four Seasons Hotels And Resorts
2008.11 - 2020.10
Management Intern
Four Seasons Hotels And Resorts
2006.02 - 2008.10
Bachelor of Arts - Hospitality Administration And Management
University of Istanbul
- Steps program and skills, Four Seasons Hotels
- Sommelier course, Court of Master Sommelier.
- Hospitality and management Course, FAU.
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