
Experienced Concierge providing excellent customer service to guests at a restaurant. Skilled in hospitality, problem solving and responding promptly to guest inquiries.
Directed funerals, visitations, and memorial services, tailoring
each event to reflect the deceased's life and values.
Facilitated discussions with families regarding service
arrangements, burial options, and pricing structures.
Drafted and published obituaries on behalf of families,
ensuring respectful and accurate representations.
Oversaw the preparation and presentation of remains,
adhering to industry standards and family preferences.
Provided exceptional customer service, resulting in a high
volume of referrals and repeat clients.
Managed logistics for funeral corteges, ensuring respectful
transitions to burial sites
Assisted the restaurant manager with all daily tasks and independently handled projects and customer concerns as well
Placed orders for necessary food such as food, kitchen tools, and cleaning products
Constantly made an effort to promote the restaurant name and mission in the local community and at related events
Front Desk & Guest Services
Customer Relationship Management
Conflict Resolution & Problem Solving
Scheduling & Staff Supervision
Multitasking in Fast-Paced Environments
Professional Communication &