Overview
Summary
Work History
Education
Skills
Languages
Timeline
Manager

Evrim Karatas

Brooklyn ,New York

Overview

18
18
years of professional experience

Summary

Experienced Concierge providing excellent customer service to guests at a restaurant. Skilled in hospitality, problem solving and responding promptly to guest inquiries.

Work History

Funeral Home Assistant

Office
08.2025 - Current

Directed funerals, visitations, and memorial services, tailoring

each event to reflect the deceased's life and values.


Facilitated discussions with families regarding service

arrangements, burial options, and pricing structures.


Drafted and published obituaries on behalf of families,

ensuring respectful and accurate representations.

Oversaw the preparation and presentation of remains,

adhering to industry standards and family preferences.


Provided exceptional customer service, resulting in a high

volume of referrals and repeat clients.


Managed logistics for funeral corteges, ensuring respectful

transitions to burial sites

Manager

JFK Airport
04.2012 - Current
  • Oversee daily store operations to ensure a clean, organized, and welcoming environment for travelers.
  • Provide excellent customer service by greeting passengers warmly and maintaining a positive, professional atmosphere.
  • Manage inventory and coordinate deliveries to maintain optimal stock levels and smooth supply flow.
  • Create and manage employee schedules and payroll using Microsoft Excel.
  • Foster a supportive, efficient work environment that promotes teamwork, communication, and productivity.
  • Train and supervise staff to maintain high standards of service and operational excellence.

Manager

Restaurant
03.2008 - 04.2012

Assisted the restaurant manager with all daily tasks and independently handled projects and customer concerns as well


Placed orders for necessary food such as food, kitchen tools, and cleaning products


Constantly made an effort to promote the restaurant name and mission in the local community and at related events

Education

Bachelor of Accounting - Marketing Management

Brooklyn College
Brooklyn, NY
05.2021

Associate of Arts - Marketing Management

Kingsborough Community College
Brooklyn, NY
06.2016

High School Diploma -

Abraham Lincoln High School
Brooklyn, NY
06.2012

Skills

    Front Desk & Guest Services

    Customer Relationship Management

    Conflict Resolution & Problem Solving

    Scheduling & Staff Supervision

    Multitasking in Fast-Paced Environments

    Professional Communication &

Languages

English
Native or Bilingual
Turkish
Native or Bilingual

Timeline

Funeral Home Assistant

Office
08.2025 - Current

Manager

JFK Airport
04.2012 - Current

Manager

Restaurant
03.2008 - 04.2012

Bachelor of Accounting - Marketing Management

Brooklyn College

Associate of Arts - Marketing Management

Kingsborough Community College

High School Diploma -

Abraham Lincoln High School