Summary
Overview
Work History
Education
Skills
Timeline
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Evvia Phelps

Grand Canyon,AZ

Summary

Dynamic and detail-oriented professional with experience at Squire Resort and Walmart, excelling in customer service and team training. Proven ability to enhance workflow efficiency and improve table turnover processes. Strong time management and excellent people skills contribute to a positive work environment and increased customer satisfaction. I have the ability to cross train in multiple departments to ensure I have the knowledge to get me ahead in my career.

Overview

7
7
years of professional experience

Work History

Busser

Squire Resort
04.2025 - Current
  • Assisted servers by promptly clearing and resetting tables, enhancing workflow efficiency.
  • Implemented improvements in table turnover processes, reducing wait times for guests in a setting of 50 tables.
  • Trained new team members on best practices for sanitation and table service support.
  • Cross-trained in two additional areas where support is needed.
  • Assisted with hosting, which included seating roughly 100 guests a night, along with taking in approximately 10 incoming calls per night.

Sales Associate

Walmart
06.2018 - 11.2024
  • Assisted with signing members up for annual memberships that totaled $100 per person, along with the renewal process
  • Operated a POS system that handled cash and card transactions.
  • Cross-trained in numerous departments that involved handling inventory, sales, and cleaning duties.
  • Answered approximately 20 incoming calls a day that involved customer resolutions.

Education

Associate of Arts -

Stark State College
Canton, OH
05-2016

Skills

  • Time management
  • Attention to detail
  • Clear communication
  • Cleaning and sanitizing
  • Multi-tasking strength
  • Excellent people skills

Timeline

Busser

Squire Resort
04.2025 - Current

Sales Associate

Walmart
06.2018 - 11.2024

Associate of Arts -

Stark State College

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Evvia Phelps