Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ewa Kroupa

Village Of Lakewood,IL

Summary

8474718761

Collaborative, patient-focused Director of Nursing with 5+ years of experience managing skilled nursing facilities, coaching nursing staff to reach their full potential, and driving quality improvements.

Possesses a Bachelor of Science in Nursing and master’s qualification in Physical Therapy

Oversee nursing staff and the overall budget for 90-bed Assisting Living and Memory Care facility.

Reviewed and revised 50+ department policies, protocols, and procedures to meet company standards.

Ensure high-quality patient care by performing rounds to observe nursing staff and speaking directly with patients and their families to gather feedback. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

7
7
years of professional experience

Work History

Director of Residents Care

Sona
07.2023 - Current
  • Managed daily operations while overseeing multiple locations to foster increased productivity.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Established departmental performance goals and provided feedback for underperforming areas.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.

Director of Nursing

Spectrum Retirement Community
03.2017 - 06.2023
  • Increased patient satisfaction scores by fostering a compassionate and supportive environment within the nursing department.
  • Built and maintained positive working relationships with physicians and staff to support seamless healthcare operations.
  • Served as a liaison between nursing leadership, hospital administration, medical staff, allied health professionals, patients, families, and other stakeholders to ensure effective communication and collaboration.
  • Developed strong relationships with community partners to facilitate continuity of care for patients transitioning between healthcare settings.
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
  • Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
  • Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
  • Mentored new nurses through orientation programs, facilitating their integration into the team and fostering their professional growth.
  • Identified department issues to recommend corrective actions.
  • Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.

Education

Nursing Science

Herzing University
Kenosha, WI
12.2023

Master of Science - Physical Education And Health

University of Lodz
Poland
06.2000

Skills

  • Performance Evaluations
  • Policy Development and Enforcement
  • Script Memorization
  • Performance Improvement
  • Training Management
  • Customer Service
  • Customer Relations
  • Data Analysis
  • Financial Management
  • Goal Setting
  • Desktops, Laptops, and Mobile Devices
  • Scheduling
  • Financial Oversight
  • Project Coordination
  • Hiring and Onboarding
  • Employee Scheduling
  • Delegation

Languages

Polish
Full Professional

Timeline

Director of Residents Care

Sona
07.2023 - Current

Director of Nursing

Spectrum Retirement Community
03.2017 - 06.2023

Nursing Science

Herzing University

Master of Science - Physical Education And Health

University of Lodz

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Ewa Kroupa