Exavier Terrell
Buford,Georgia
Summary
Dynamic and detail-oriented professional eager to contribute as an entry-level Claims Adjuster. Offers a solid foundation in management, customer service, documentation, and conflict resolution, with a proven track record of handling sensitive information and engaging effectively with clients. Demonstrates strong analytical skills in reviewing facts to support fair decision-making, underscoring a commitment to integrity and accuracy. Passionate about mastering insurance practices and excelling in a fast-paced claims environment.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
General Manager
Planet Fitness
Lawrenceville, Georgia
01.2020 - Current
- Effectively hire, train, and supervise an entire staff on procedures, documentation, and conflict de-escalation. Prepared reports, tracked member accounts, and maintained accurate records for compliance audits. Monitor and oversee employee payroll and scheduling ensuring the club is always adequately staffed. Managed daily operations for a high-traffic facility, handling member issues and resolving disputes.
- Selected Accomplishments:
- Consistently remained in the top 25 out of 125 gyms within the franchise to earn a bonus each month.
- Reduced operating expenses by 10–15% by optimizing staffing schedules, vendor usage, and supply ordering
Operations Manager
LA Fitness
Lawrenceville, Georgia
2017 - 2020
- Directed recruitment and training initiatives for a diverse staff, including high-performing sales teams and fitness trainers. Oversaw daily operations, ensuring facility inspections and timely resolution of repair requests. Developed and executed strategic marketing plans to boost business-to-business sales. Engaged with regional leadership to address operational issues, demonstrating strong analytical and decision-making capabilities.
- Selected Accomplishments:
- Led marketing initiatives recognized monthly for excellence. Drove substantial revenue increases across the regional market.
- Ensured high member satisfaction by maintaining 90% positive feedback ratings.
Education
Bachelor of Science - Exercise Science
Georgia Gwinnett College
Lawrenceville, Georgia2018
Skills
- Customer Service
- Effective Communication
- Conflict Resolution
- Time Management
- Report Writing
- Data Entry
- Decision Making
- Budget Management
Certification
Georgia Licensed Claims Adjuster (2026)
Timeline
General Manager
Planet Fitness
01.2020 - Current
Operations Manager
LA Fitness
2017 - 2020
Bachelor of Science - Exercise Science
Georgia Gwinnett College