Eyas Mahmoud
Pasadena,TX
Summary
Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
Work History
Barista
Starbucks
02.2022 - Current
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Education
Associate of Arts - Criminal Justice
San Jacinto College District
Pasadena, TXSkills
- Food Running
- Latte Art
- Beverage Preparation
- Ordering Procedures
- Cash Handling
- Food Preparation
- Team Player
- Excellent Memory
- Active Listener
- Team Leadership
Languages
Arabic
Native or Bilingual
English
Full Professional
Timeline
Barista
Starbucks
02.2022 - Current
Associate of Arts - Criminal Justice
San Jacinto College District
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