Eyerusalam Tesfaselassie
Shoreline,WA
Summary
Service-oriented Resident Care Coordinator dedicated to compassionate patient care. Excellent observation skills and attention to detail with high levels of patience and comprehensive, individualized patient care. Dedicated to compassionate and caring work.
Patient Resident Care Coordinator comfortable working long hours under high levels of stress to deliver outstanding, passionate, and accommodating care. Personable and energetic with skill to cultivate patient relationships through deep communication.
Experienced nursing professional bringing demonstrated clinical expertise, leadership skills and technical knowledge. Proficient in updating charts, monitoring medications and working with multidisciplinary teams to optimize patient care. Quality-driven and efficient with strong interpersonal abilities.
Compassionate Resident Care Coordinator known for high productivity and efficient task completion. Skilled in patient care management, staff supervision, and regulatory compliance. Excel in communication, empathy, and problem-solving to enhance resident satisfaction and team effectiveness. Ready to leverage these skills to contribute positively to healthcare teams and improve overall resident well-being.
Overview
14
14
years of professional experience
Work History
Resident Care Coordinator
Green Lake senior living
Seattle, WA
10.2022 - 12.2024
- Directed, supervised and evaluated medical, clerical or maintenance personnel.
- Created an environment that was conducive to physical, mental, emotional, spiritual growth of each resident.
- Monitored inpatient bed use, facilities and staff to provide optimal use of resources.
- Requested and restocked supplies in tub rooms, linen storage and resident personal areas.
- Assessed need for additional staff, equipment and services based on historical data and seasonal trends.
- Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
- Provided close monitoring and observation of at-risk patients.
- Maintained confidentiality of all resident information according to HIPAA regulations.
- Coordinated work activities and scheduling of medical, nursing and physical plant staff.
- Organized games and other activities to engage clients and offer mental stimulation.
- Developed medical programs that promoted community health and research.
- Managed medication administration program for residents according to physician orders.
- Served as a liaison between families and guardians and healthcare providers.
- Ensured compliance with safety protocols, infection control procedures, and other policies and regulations.
- Ran errands for clients and drove to appointments to maintain wellness and support daily living needs.
- Aided residents with ambulation and use of walkers, canes and wheelchairs.
- Planned and implemented programs for health care or medical facilities supporting personnel administration and training.
- Provided direct care services including bathing, dressing, grooming, toileting, feeding.
- Organized and administered medications on schedules to alleviate symptoms and improve quality of life.
- Managed changes in integrated health care delivery systems and technological innovations while keeping focus on quality of care.
- Administered medications as prescribed by physicians according to established policies and procedures.
- Recruited, hired and trained new medical and facility staff.
- Dressed, groomed and fed patients with limited physical abilities to support basic needs.
- Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Planned optimal meals based on established nutritional plans.
- Encouraged socialization among residents through various recreational activities.
- Assisted physicians with treatments orders when necessary.
- Administered fiscal operations for accounting, budget planning, authorizing expenditures and coordinating reporting.
- Reviewed non-contracted instrumentation for spine surgeries and initiated vendor contract evaluations in conjunction with operations staff and orthopedic spine and neurological spine specialists.
- Assisted residents with daily living activities as designated in care plans.
- Communicated with patients with compassion while keeping medical information private.
Residential Counselor
Downtown Emergency Service Center
Seattle Wa, Washington
07.2020 - 01.2023
- Communicated with staff to resolve problems with individual students.
- Interfaced with residents to address and resolve complaints or grievances.
- Provided transportation for clients as needed to appointments or other activities outside the residence.
- Made regular rounds to keep residents and areas safe and secure.
- Prepared meals and assisted clients with laundry and household chores.
- Responded promptly to any emergency situations that may arise within the residence.
- Collaborated with other counselors to develop programs that address needs of residents.
- Supervised medication administration according to physician instructions.
- Organized recreational activities such as field trips or sports events to promote physical activity and healthy lifestyle habits.
- Enforced rules and regulations for smooth and orderly operation of residential programs.
- Provided information on resident progress and development of case plans.
- Mediated interpersonal problems between residents.
Caregiver
Full Life Care
Shoreline, WA
03.2011 - 01.2023
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
- Drove clients to doctors' appointments and social outings.
- Educated families about available resources for home health care services in the local community.
- Participated in team meetings regarding client progress or concerns raised by family members.
- Encouraged residents to participate in activities of daily living to enhance personal dignity.
Resident Care Coordinator
Senior service of American
Seattle, Washington
11.2015 - 12.2021
- Directed, supervised and evaluated medical, clerical or maintenance personnel.
- Created an environment that was conducive to physical, mental, emotional, spiritual growth of each resident.
- Monitored inpatient bed use, facilities and staff to provide optimal use of resources.
- Operated equipment and machinery according to safety guidelines.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
- Recorded patient conditions and vital signs before and after medical operations.
- Requested and restocked supplies in tub rooms, linen storage and resident personal areas.
- Established solid relations with leadership and staff by attending board meetings and coordinating interdepartmental information exchanges.
- Monitored vital signs such as temperature, pulse rate, respiration rate, blood pressure.
- Maintained communication and transparency with governing boards, department heads and medical staff.
- Developed and implemented resident care plans to meet individual needs.
- Monitored infection control procedures to verify facility-wide health and safety.
- Maintained awareness of government regulations, health insurance changes and financing options.
- Assessed need for additional staff, equipment and services based on historical data and seasonal trends.
- Explained policies, procedures and services to patients.
- Educated family members about their loved one's condition and treatment plan.
- Responded promptly to emergency situations such as falls or illness by assessing the situation and implementing appropriate interventions.
- Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
- Helped clients stay happy and healthy by providing mental and emotional support.
- Updated procedures necessary for compounding, mixing, packaging, and labeling medications.
Education
High School Diploma -
Robert E Lee
Jacksonville, OR08-2004
Skills
- Charting master
- Cerner medical charting expert
- Care planning
- CPR certified
- First aid and CPR
- Strong leadership
- Healthcare regulations
- Medical terminology
- Clinical assessment
- Budgeting and finance
- Resident documentation
- HIPAA
- Staff training and development
- Encoder pro expert
- Resident advocacy
- ADL support
- Household organization
- Privacy and confidentiality
- Grooming assistance
- Compassionate caregiving
- Positioning management
- Continuing education
- Meal preparation
- Client relationship management
- Clinical documentation
- Transfers
- Behavior documentation
- Mobility assistance
- Vital signs monitoring
- Medical equipment
- Memory care
- Mental health care
- Alzheimer's care
- Healthcare reporting
- Personal hygiene assistance
- Medication administration
- Medical record documentation
- Ambulation support
Timeline
Resident Care Coordinator
Green Lake senior living
10.2022 - 12.2024
Residential Counselor
Downtown Emergency Service Center
07.2020 - 01.2023
Resident Care Coordinator
Senior service of American
11.2015 - 12.2021
Caregiver
Full Life Care
03.2011 - 01.2023
High School Diploma -
Robert E Lee