Eyleen Munoz
Las Vegas
Summary
Dedicated professional with experience in customer service and hospitality. Skilled in problem solving and team collaboration, consistently delivering exceptional service while managing inquiries and resolving complaints. Eager to leverage expertise to enhance operational efficiency and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Nevarez Insurance Agency
Las Vegas
03.2025 - Current
- Resolved customer complaints efficiently and professionally.
- Answered customer inquiries and provided accurate information regarding products and services.
- Assisted clients with policy inquiries and covered insurance options.
- Maintained accurate records of customer interactions and transactions.
- Provided administrative support to enhance daily operations at the agency.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Host
My Garage Kitchen
Las Vegas
09.2023 - 07.2024
- Welcomed guests and ensured a positive dining experience.
- Provided excellent customer service by anticipating customer needs.
- Offered seating and other special accommodations to customers according to preferences and dining area volume.
- Communicated menu specials and answered guest inquiries.
- Assisted in coordinating reservations and special events.
- Maintained cleanliness and organization of the host area.
- Collaborated with kitchen staff to streamline service operations.
- Contributed to team efforts by accomplishing related tasks.
Education
High School Diploma -
Legacy High School
North Las Vegas, NV05-2026
Skills
- Client relations
- Clear communication
- Dispute resolution
- Insurance knowledge
- Collaborative teamwork
- Project scheduling
- Office administration
Timeline
Customer Service Representative
Nevarez Insurance Agency
03.2025 - Current
Host
My Garage Kitchen
09.2023 - 07.2024
High School Diploma -
Legacy High School