Eylenis Rumardo
Kissimmee
Summary
Energetic professional with many years of experience multitasking and offering effective solutions to guests. Continuously balanced customer and business needs with diligence and attention to detail. Skilled at processing transactions and maintaining financial accuracy. Hardworking employee with customer service, and time management abilities. Devoted to giving every customer/client a positive and memorable experience.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Front Desk Clerk
Villas At Fortune Place
Kissimmee
03.2023 - Current
- Maintained accurate records of all guests' stays and charges.
- Provided directions to nearby restaurants or other establishments as requested by guests.
- Prepared documents related to guest accounts including invoices, reservations.
- Answered incoming calls and directed them to the appropriate personnel.
- Collaborated with team members to ensure smooth daily operations.
- Greeted customers warmly and made them feel welcome.
- Worked with housekeeping and maintenance staff to address and resolve building and room issues.
- Completed basic bookkeeping and document filing.
- Facilitated seamless check-in and check-out processes.
Real Estate Agent
Century 21
Kissimmee
02.2023 - Current
- Generated leads through networking activities such as cold calls and referrals from past clients.
- Prepared comparative market analysis to estimate properties' value.
- Researched current listings available in the area using multiple online resources.
- Attended industry events such as conventions and seminars.
- Created detailed property descriptions for use in marketing material.
- Developed networks with appraisers, lenders, and home inspectors to facilitate real estate transactions.
- Provided guidance to clients throughout the entire buying or selling process.
- Coordinated appointments to show homes to prospective buyers.
- Managed marketing strategies for properties including advertising campaigns and open houses.
Hair Braider
Eviesbraidbooth
Kissimmee
01.2019 - Current
- Managed bookings by scheduling appointments via telephone or online platforms.
- Analyzed customer's hair type prior to beginning a service in order to ensure best results.
- Developed creative new styles while incorporating traditional techniques.
- Created unique hairstyles based on customer requests or special occasions.
- Educated customers about different types of braids available including microbraids, fishtail braids.
- Applied extensions using various techniques such as weaving, box braiding, French twists, cornrows.
- Instructed clients on how to maintain and care for their braids.
- Performed professional washing and blow-drying techniques for client satisfaction.
Remodeling Assistant
Azotic Stone Solution
Kissimmee
05.2022 - 08.2022
- Assisted in the installation of doors, windows and framing.
- Operated various power tools such as saws, drills and sanders safely according to manufacturer specifications.
- Repaired minor damages caused by construction activities such as holes in walls or scratches on floors.
- Performed basic electrical tasks including wiring outlets and switches.
- Installed insulation, drywall, trim and other components according to blueprints or verbal instructions from management.
- Inspected completed installations for quality assurance purposes prior to final inspection by supervisor or client.
- Assisted with the installation of kitchen cabinets, countertops, sinks and faucets.
- Organized materials needed for remodeling projects, such as lumber, drywall, paint and tools.
- Collaborated with contractors to ensure timely completion of projects within budget.
- Understood how to operate and maintain job site equipment safely and for maximum productivity.
- Performed demanding physical work over extended periods and modeled positive attitude.
- Facilitated completion of budget sheets accurately.
Sales Associate
Discovery Clothing
Kissimmee
04.2021 - 02.2022
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained cleanliness of store environment including floors, windows, displays.
- Organized stockroom shelves according to size, color or style.
- Sorted and filed clothing items that guests declined.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Optimized inventory flow by creating appealing setups for overstocked products.
- Built and maintained relationships with peers and upper management to drive team success.
- Helped customers find specific products, answered questions, and offered product advice.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Education
High School Diploma -
City Of Life Christian Academy
Kissimmee, FL05-2023
Cosmetology - Cosmetology School
Academy of Career Training
Kissimmee, FLSkills
- Oversight of Financial Documentation
- Complaint resolution
- Listening skills
- Multi-line phone systems
- Reservation management
- Customer service
- Communication
- Microsoft Word
- Decision-making
- Self-Directed
- Hotel Operations Technology
- Run leads
- Licensed Real Estate Professional
- Hair Extension Certification Holder
Certification
- Hair extensions
- Real estate
Languages
English
Full Professional
Spanish
Professional
Portuguese
Limited
Accomplishments
- Employee of the month 3 months in a row
Affiliations
- Enjoy going to the gym and overall staying active
References
References available upon request.
Timeline
Front Desk Clerk
Villas At Fortune Place
03.2023 - Current
Real Estate Agent
Century 21
02.2023 - Current
Remodeling Assistant
Azotic Stone Solution
05.2022 - 08.2022
Sales Associate
Discovery Clothing
04.2021 - 02.2022
Hair Braider
Eviesbraidbooth
01.2019 - Current
- Hair extensions
- Real estate
High School Diploma -
City Of Life Christian Academy
Cosmetology - Cosmetology School
Academy of Career Training
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