Eylin Ixcoy
Limón
San Mateo,CA
3
years of professional experience
Dynamic hospitality professional with a proven track record at Limón, excelling in customer service and team collaboration. Adept at optimizing guest flow and enhancing dining experiences through effective communication. Recognized for multitasking proficiency and training new staff, ensuring operational excellence in fast-paced environments.
Developed exceptional customer service and communication skills in dynamic and fast-paced hospitality environment. Excel at managing guest interactions and ensuring seamless operations while maintaining welcoming atmosphere. Seeking to transition into new field where these transferable skills can contribute to team success and customer satisfaction.
Work History
Host
7 Months- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Managed reservation system, optimizing table turnover and guest flow.
- Assisted servers in delivering food and beverages efficiently during peak hours.
- Collaborated with team to enhance customer experience through effective communication.
- Trained new hosts on standard operating procedures and service protocols.
Host and Busser
1 Year 8 Months- Managed reservations using restaurant management software to optimize seating arrangements.
- Assisted in training new staff on customer service standards and operational procedures.
- Monitored dining area cleanliness and ambiance, ensuring compliance with health regulations.
- Handled guest inquiries and complaints professionally, resolving issues promptly to maintain satisfaction.
Server
1 Year 7 Months- Delivered outstanding customer service in high-pressure dining environments.
- Assisted kitchen staff to facilitate prompt order fulfillment.
- Kept dining areas and workstations orderly and clean.
- Processed customer transactions accurately and quickly using POS systems.
- Supported team members during peak shifts to enhance workflow and guest satisfaction.
- Maintained organized and sanitary dining spaces to meet health and hygiene standards.
Casher
2 Months- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Education
High School Diploma
Skills
Customer service
Team collaboration
Multitasking proficiency
Team player mentality
Adaptable to change
Exceptional communication
Server support
Telephone reception
Timeline
Host
Limón
11.2025 - CurrentRead More
Host and Busser
O Sole Mio Restaurant
08.2024 - 04.2026Read More
Server
Kajiken
01.2024 - 08.2025Read More
Casher
Burger King
11.2023 - 01.2024Read More
College San Mateo
Read More
Península High School
High School Diploma
Read More