Eymy Itzel Ponce Leonel
Managment
Indianapolis,IN
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Driven Translator adept at retaining meaning, style and tone of original texts and documents. Proven fluency in written and spoken language requirements. Builds rapport to encourage trust and loyalty.
Overview
7
7
years of professional experience
Work History
Cashier
District Market
11505 N Illions St Carmel, IN 46032
10.2023 - Current
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Helped customers find specific products, answered questions, and offered product advice.
- Conducted training sessions for new employees on operational procedures.
Front End Supervisor
Ross Dress for Less
3487 W 86th St Indianapolis, IN
03.2021 - Current
- Trained new employees in customer service techniques and store policies.
- Planned and coordinated staff training sessions for new and existing employees.
- Interpreted conversations between Spanish-speaking clients and English-speaking staff members.
- Assisted in the stocking of shelves and ensured merchandise was properly displayed.
- Ensured adherence to safety standards, minimizing hazards
- Managed daily operations of the store including opening and closing procedures and cash handling duties.
- Performed cash handling duties such as deposits, payments, returns and refunds.
- Developed and implemented effective strategies for preventing theft, fraud, and other losses.
Kitchen Manager
Chipotle Mexican Grill
3304 W 86th St Indianapolis, IN
03.2019 - Current
- Guided fresh staff in adhering to safety procedures
- Maintained adequate kitchen inventory levels by ordering necessary ingredients and supplies
- Monitored sanitation practices to ensure that all employees adhere to health department regulations.
- Resolved customer complaints in a timely manner while maintaining a positive attitude towards guests at all times.
- Received, organized and rotated paper goods and food ingredients.
- Trained new employees to perform duties.
Manger
McDonald's
9536 N Meridian St Indianapolis,, IN 46260
03.2018 - 10.2022
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Coached, mentored and trained team members in order to improve their job performance.
- Oversaw cash handling tasks during shift changes with precision
- Trained cashiers in customer service best practices, such as greeting customers with a friendly smile and providing excellent service.
Education
Bachelor of Science - Computer Science And Programming
Wilmington University
05-2028
Skills
- ID Verification
- POS Systems
- Customer Service
- Cash handling and management
- Hospitality and accommodation
- Merchandise Restocking
- Staff Training
- Time management skills
- Loss Prevention
- Customer service excellence
- Retail Merchandising
- Identification checks
- Simultaneous interpretation
Food Safety
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Work Preference
Work Type
Full TimeWork Location
On-SiteImportant To Me
Career advancementWork-life balanceTimeline
Cashier
District Market
10.2023 - Current
Front End Supervisor
Ross Dress for Less
03.2021 - Current
Kitchen Manager
Chipotle Mexican Grill
03.2019 - Current
Manger
McDonald's
03.2018 - 10.2022
Bachelor of Science - Computer Science And Programming
Wilmington University
Similar Profiles
Landry TrestLandry Trest
Store Crew Member at District MarketStore Crew Member at District Market
Eymy Itzel Ponce LeonelEymy Itzel Ponce Leonel
Cashier at District MarketCashier at District Market
Tyrelle DouglasTyrelle Douglas
Store Associate at District MarketStore Associate at District Market