Eyunna Wade
301 Jordan Rd,MS
Summary
Adept at training and mentoring, I enhanced team performance at Dollar General by fostering a positive environment. Skilled in customer service and point of sale operations, I successfully resolved complaints, boosting customer loyalty. My proficiency in dental radiography demonstrates my versatile technical abilities, contributing to my comprehensive skill set.
Overview
3
3
years of professional experience
Work History
Lead Cashier
Dollar General
03.2024 - 08.2024
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Maintained a balanced cash drawer with diligent attention to detail and accurate counting practices.
- Processed both cash and card purchases and returns.
- Assisted customers by answering questions and fulfilling requests.
- Resolved customer complaints empathetically yet professionally, salvaging potentially negative experiences into positive ones.
Customer Service Representative
VXI Global
01.2022 - 01.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Dental Assistant -
Delta Technical College
Ridgeland, MS05-2025
High School Diploma -
Holmes County Central
Lexington, MS05-2018
Skills
- Training and coaching
- Training and mentoring
- Customer Assistance
- Point of sale operation
- Dental impressions
- Dental Radiography
- Equipment Sterilization
- Digital X-Ray Proficiency
- Treatment room setup
- Dental terminology knowledge
- Treatment Room Breakdown
- Oral hygiene education
- Professionalism and Etiquette
Timeline
Lead Cashier
Dollar General
03.2024 - 08.2024
Customer Service Representative
VXI Global
01.2022 - 01.2023
Dental Assistant -
Delta Technical College
High School Diploma -
Holmes County Central
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