Eyup Furan
St. Petersburg,FL
Summary
Proven hospitality professional with a track record of enhancing customer satisfaction at Crooked Pine through exceptional service and teamwork. Skilled in guest engagement and maintaining cleanliness standards, consistently improving dining experiences. Demonstrates a strong work ethic and hospitality service expertise, contributing to a positive and efficient dining environment.
Overview
2
2
years of professional experience
Work History
Server
Cafe Istanbul
11.2023 - 05.2024
- Served food and beverages promptly with focused attention to customer needs.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Server
Crooked Pine
05.2023 - 10.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Food Runner
Crooked Pine
06.2022 - 10.2022
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
Busser
Rose Cove Restaurant
06.2022 - 10.2022
- Reset and cleaned tables quickly to prepare for new customers.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
Education
Bachelor - International Relations
Ege University
Izmir, Turkey06.2020
International Studies
Baltic International Academy
Riga, Latvia06.2019
Skills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Hospitality service expertise
- Cleanliness standards
- Menu memorization
- Team collaboration
- Sales techniques
Timeline
Server
Cafe Istanbul
11.2023 - 05.2024
Server
Crooked Pine
05.2023 - 10.2023
Food Runner
Crooked Pine
06.2022 - 10.2022
Busser
Rose Cove Restaurant
06.2022 - 10.2022
Bachelor - International Relations
Ege University
International Studies
Baltic International Academy
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