Ezekiel ALLEN
Houston,TX
Summary
- Highly motivated individual with a passion for delivering excellent customer service. Skilled in problem-solving, active listening, and communication, seeking to leverage these abilities at a forward-thinking company.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Security Guard
Cascadia Global Security
Austin, TX
12.2022 - 11.2024
- 1. Regularly walking around the property to check for unauthorized access, potential threats, and property damage.
- 2. Monitoring entrances and exits, verifying authorized personnel and visitors, and managing access control systems.
- 3. Observing security cameras and other surveillance systems to identify suspicious activity.
- 4. Documenting all security-related incidents, including suspicious behavior, property damage, and emergencies, with detailed reports.
- Investigating alarms and responding to emergency situations in a timely manner.
- 5. Maintaining contact with dispatch or other security personnel, reporting critical information as needed.
- 6. Ensuring compliance with company security procedures and local laws.
- 7. Checking identification and directing visitors to appropriate areas.
- 8. Managing pedestrian traffic and directing people as necessary.
Cashier
Bill Miller BBQ
Austin, TX
02.2021 - 11.2022
- 1. Cash Daily processed 75+ POS transactions, including checks, cash, debit, and credit purchases and refunds.
- 2. Consistently met upsell goals by highlighting target merchandises with strategic promotional approaches.
- 3. Reconciled cash drawer at the start and end of each shift, accounting for any errors and resolving discrepancies to maintain accuracy.
- 4. Actively applied knowledge to help new team members understand how to operate registers, merchandise stock, meet customer needs, maximize group performance and maintain high satisfaction.
Education
High school diploma or GED - undefined
Del Valle High School
05.2022
Skills
- Training & Development (2 years)
- Cash Handling
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
- Money handling
Certification
Guard Card
Timeline
Security Guard
Cascadia Global Security
12.2022 - 11.2024
Cashier
Bill Miller BBQ
02.2021 - 11.2022
High school diploma or GED - undefined
Del Valle High School