Ezequias Mendez

Work History

Advanced Hood Cleaning Solutions

05.2023 - Current

Maintained accurate records and full compliance with government regulations and agency guidelines.
Developed productive working relationships with churches, schools, government agencies, and charitable organizations.
Assessed customer needs and developed solutions to meet needs.
Coordinated and monitored service activities to confirm work met all requirements.
Resolved customer complaints and issues to drive satisfaction and loyalty.
Established and maintained service schedules for several projects to help plan organize workload.
Communicated with clients and service providers to provide updates on work progress.
Developed and maintained database of service providers and vendors for easy and quick access to list of qualified providers for different jobs.
Prepared reports on service performance metrics and key indicators for management review.
Collected, arranged, and input information into database system.
Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Generated reports detailing findings and recommendations.

Wegmans Food Markets, Inc

12.2020 - 04.2023

Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.

Staples

06.2021 - 03.2023

Cleaned and maintained warehouse in compliance with OSHA safety standards.
Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
Worked safely around moving machinery.
Checked packages and merchandise for damage and notified vendors.
Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
Assembled orders and packed items for shipment, conveying orders to shipping personnel
Prepared orders for shipment by picking, packing, and labeling merchandise.
Performed inventory control, such as counting, and stocking merchandise.
Confirmed accuracy, quality and quantity of materials received and listed on BOL.