Ezequiel Morales
Brownsville,TX
Summary
I consider myself a person with good values. Respectful, honest, responsible, reliable, good employee with experience of been friendly, kindly with everybody. Objective: To continue developing me in the Professional and work environment applying all the abilities, my knowledge, skills as well all the experience acquired to obtain good performance in my personal life and my job.
Overview
10
10
years of professional experience
Work History
Youth Care Worker
Hands of Healing
04.2026 - Current
- Developed individualized treatment plans in collaboration with multidisciplinary teams.
- Maintained accurate documentation of resident progress and incidents for compliance purposes.
- Mentored junior staff, enhancing their understanding of therapeutic techniques and procedures.
- Led training sessions on crisis intervention methods, improving overall team response effectiveness.
Customer Service Representative
Advanced Call Center Technologies LLC
03.2026 - 04.2026
- Delivered exceptional customer service by resolving inquiries and providing accurate product information.
- Utilized CRM software to track customer interactions and maintain comprehensive records.
- Collaborated with team members to enhance workflow efficiency and improve response times.
- Mentored junior representatives on best practices in customer engagement and conflict resolution.
General Laborer
BC Technologies
10.2025 - 02.2026
- Operated machinery and tools to complete tasks efficiently and safely.
- Assisted in loading and unloading materials to optimize workflow.
- Maintained cleanliness of work areas to ensure safety compliance.
- Collaborated with team members to enhance productivity on job sites.
Unemployment
Unemployment
03.2025 - 10.2025
Youth Care Worker
Southwest Keys Casa Padre
07.2021 - 03.2025
- Provided direct care and support to youth, ensuring safety and emotional well-being.
- Implemented behavior management strategies to foster positive interactions among residents.
- Facilitated group activities promoting social skills and personal development.
Cook
Church's Chicken
10.2019 - 07.2021
- Prepared high-quality food items in compliance with established recipes and standards.
- Monitored cooking temperatures to guarantee food safety compliance.
Usher
Cinemark Movies 10
05.2017 - 02.2020
- Provided exceptional customer service by assisting patrons with seating and inquiries.
- Ensured compliance with safety protocols, enhancing guest experience and operational efficiency.
Cook
The oyster bar
01.2016 - 01.2017
- ; keep clean kitchen
- ; help cashiers and waiters
Education
High School Diploma -
James Pace High School
Brownsville, TX05-2015
Skills
- Multitasking
- Analytics
- Communication
- Supervision
- Behavior management
- Youth supervision
- Mental health support
- Positive reinforcement
Timeline
Youth Care Worker
Hands of Healing
04.2026 - Current
Customer Service Representative
Advanced Call Center Technologies LLC
03.2026 - 04.2026
General Laborer
BC Technologies
10.2025 - 02.2026
Unemployment
Unemployment
03.2025 - 10.2025
Youth Care Worker
Southwest Keys Casa Padre
07.2021 - 03.2025
Cook
Church's Chicken
10.2019 - 07.2021
Usher
Cinemark Movies 10
05.2017 - 02.2020
Cook
The oyster bar
01.2016 - 01.2017
High School Diploma -
James Pace High School