Dedicated Fiber Optic Technician with strong skills in fiber optic terminations and troubleshooting. Proven ability to enhance customer satisfaction through effective team collaboration and technical communication. Ability to lead others in education and personal growth.
Work History
Fiber Optic Technician
1 Year 8 Months
Cox Communications | 12.2024 - Current
Installed fiber optic and coax cables for residential and commercial clients, ensuring high-quality signal transmission.
Conducted system tests to verify functionality and performance of fiber optic and RF networks.
Collaborated with team members to troubleshoot installation issues, enhancing customer satisfaction.
Maintained accurate records of installations and service requests in company database systems.
Assisted in training new technicians on installation procedures and equipment usage best practices.
Youth Leader
2 Years 11 Months
Momentum Community Church | 09.2023 - Current
Developed and implemented curriculum to enhance skills and foster community involvement.
Mentored youth volunteers, providing guidance to enhance their leadership capabilities.
Facilitated engaging youth programs, promoting leadership and personal development among participants.
Organized events and activities, ensuring alignment with church mission and values.
Delivered engaging presentations at church events to inspire youth participation in services and activities.
Youth Sports Coach
3 Months
Skyhawks Sports | 05.2024 - 08.2024
Instructed diverse groups of children in fundamental sports techniques and rules, fostering a positive learning environment.
Developed engaging practice plans to enhance skill development and teamwork among youth athletes.
Monitored player progress and provided constructive feedback to promote individual improvement and confidence.
Coordinated schedules for practices and games, ensuring effective time management for participants and families.
Education
High School Diploma
Verrado High School | Buckeye, AZ | 05-2025
Skills
Fiber optic terminations
OTDR operation
Cable installation
Structured cabling
Troubleshooting
Cabling layouts
Technical training
Technical communication
Customer service
Customer engagement
Fiber optic safety
Fiber optic testing
Accomplishments
Consistently maintained low repeat rates to keep company standards.
Trained multiple fiber and low voltage technicians to work efficiently.
Received positive reviews from customers throughout time with company.
Certification
Certified residential technician, Cox Communications - December 2024, Now