Caitlynn Robinson
Senoia,GA
Summary
Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.
Overview
4
4
years of professional experience
Work History
Sales Associate
Table Talk
08.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Shift Lead
Beez Freeze
01.2024 - 07.2024
- Completed store opening and closing procedures and balanced tills.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.
- Kept employees operating productively and working on task to meet business and customer needs.
- Trained new employees on company policies, procedures, and best practices for optimal performance.
Brand Ambassador
American Eagle
05.2022 - 04.2024
- Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
- Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
- Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
- Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
- Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
- Educated consumers about product benefits, leading to increased interest and sales conversions.
- Achieved targeted marketing goals by collaborating closely with team members to develop effective strategies for each campaign.
Team Member
Beez Freeze
06.2023 - 01.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Developed strong cooperative relationships with coworkers and managers.
- Worked different stations to provide optimal coverage and meet production goals.
- Maintained productive, efficient approach to all tasks.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Food Service Worker
Burger King
05.2021 - 03.2022
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
Education
No Degree - Esthetics
Southern Crescent Technical College
Griffin, GA05-2025
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Excellent people skills
- Reliable and punctual
- Goal oriented
- Relationship building
- Meeting deadlines
- Attention to detail
- Conflict resolution
- Customer focus
Timeline
Sales Associate
Table Talk
08.2024 - Current
Shift Lead
Beez Freeze
01.2024 - 07.2024
Team Member
Beez Freeze
06.2023 - 01.2024
Brand Ambassador
American Eagle
05.2022 - 04.2024
Food Service Worker
Burger King
05.2021 - 03.2022
No Degree - Esthetics
Southern Crescent Technical College
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