Michelle Reyes
Poughkeepsie,NY
Summary
Customer-oriented Wait Staff Member with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Licensed for preparation and sale of alcoholic beverages, bar procedures and liquor laws.
Dedicated medical professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Waitress
Table Talk Diner
Poughkeepsie , NY
04.2016 - 03.2018
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Suggested appropriate food and drink pairings to increase per-ticket sales.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Medical Assistant
Dr Hughes Dermatology
Poughkeepsie, NY
05.2015 - 02.2018
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Sanitized, restocked and organized exam rooms and medical equipment.
Education
Nursing
Dutchess Community College
Poughkeepsie, NYSkills
- Order Accuracy and Delivery
- High-Energy and Stamina
- Warm and Friendly
- High-Volume Dining
- Stocking and Replenishing
- Billing and Payment Processing
- Phone Inquiries
- Wine and Liquor Service
- Critical Thinking
- Judgment and Decision-Making
Certification
- Licensed phlebotomist - 2015
Timeline
Waitress
Table Talk Diner
04.2016 - 03.2018
Medical Assistant
Dr Hughes Dermatology
05.2015 - 02.2018
Nursing
Dutchess Community College
- Licensed phlebotomist - 2015
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