EZRA STANISCIA
Glendale,AZ
Summary
Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care.
I would like to gain new skills while utilizing current areas of expertise, procurement and employee satisfaction within a positive team environment helping improve the company as well as myself.
Overview
12
12
years of professional experience
Work History
Co Case Manager
Rafi Law Firm
Phoenix, AZ
02.2026 - Current
- Monitored and managed deadlines and court dates to ensure compliance with legal timelines.
- Facilitated effective client communication and intake procedures to ensure seamless onboarding.
- Facilitated efficient management of medical and billing records to ensure compliance and accessibility.
- Coordinated efforts with attorneys, paralegals, and providers to enhance legal service delivery.
- Coordinated efforts to maintain momentum in case management and avoid delays.
- Developed and submitted letters of representation requests to facilitate record retrieval and settlement negotiations.
- Coordinated efforts among medical providers, insurance adjusters, and clients to ensure timely acquisition of required documentation.
Rack Associate
PetSmart Distribution Center
Phoenix, AZ
05.2022 - 12.2025
- Worked varied hours, days, nights and weekends as business needs dictate.
- Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
- Loaded, unloaded and moved material to and from storage and production areas.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
Materials Handler
GLENDALE MANUFACTURING COMPANY
Glendale, AZ
01.2022 - 05.2022
- Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered or distributed.
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
- Prevented load shifting or damage by using bracing and strapping techniques.
- Transported inventory items to appropriate locations.
- Packed items into appropriate containers for shipment.
- Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
Glass Handler
TRULITE GLASS & ALUMINUM SOLUTIONS
01.2017 - 03.2021
- Duties included offloading glass from conveyer belts, prepping glass to be loaded, maintaining organized and clean work space, properly measuring and categorizing glass for orders, identifying potential issues with glass made, loading glass into ovens to be tempered and being utilized in many other functions as needed throughout warehouse.
- Loaded and arranged glass and mirrors onto delivery trucks using suction cups to secure materials during crane transfer.
- Followed established safety guidelines while removing broken glass prior to glass replacement.
Consultant
VERIZON WIRELESS
Phoenix, AZ
02.2014 - 12.2016
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Responded to telephone and in-person requests for information.
- Maximized customer retention by resolving issues quickly.
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
- Applied knowledge of market and full range of innovative and unique products to meet customer needs, expanding company's customer base.
- Conducted on-site product demonstrations to highlight features, answer customer questions and redirect concerns toward positive aspects.
- Stayed knowledgeable on latest technologies, innovations and technological advancements through continuous training.
Education
High School Diploma -
Washington High School
Phoenix, AZ5 2012
Welding Certificate - Welding
The Refrigeration School Inc (RSI)
Phoenix, AZ07.2026
Skills
- Client Relations & Customer Service
- Case Management Support
- Organization & Time Management
- Communication (Written & Verbal)
- Document & Records Management
- Deadline & Calendar Management
- Problem Solving & Conflict Resolution
- Microsoft Office (Word, Excel, Outlook)
- Inventory Control & Auditing
- Warehouse Operations
- Forklift & Pallet Jack Operation
- OSHA Safety Compliance
- Team Collaboration
- Detail-Oriented & Efficient
Timeline
Co Case Manager
Rafi Law Firm
02.2026 - Current
Rack Associate
PetSmart Distribution Center
05.2022 - 12.2025
Materials Handler
GLENDALE MANUFACTURING COMPANY
01.2022 - 05.2022
Glass Handler
TRULITE GLASS & ALUMINUM SOLUTIONS
01.2017 - 03.2021
Consultant
VERIZON WIRELESS
02.2014 - 12.2016
High School Diploma -
Washington High School
Welding Certificate - Welding
The Refrigeration School Inc (RSI)