Summary
Overview
Work History
Education
Skills
Professional Recognitions
Timeline
Generic

Lauryn Studevent-Ward

Clinton

Summary

Dedicated and results-driven professional with a strong background in leadership, operations management, and team development. Skilled at optimizing workflows, enhancing client experiences, and fostering a collaborative work environment. Passionate about continuous improvement and seeking opportunities for professional growth, leadership development, and a dynamic team-oriented culture.

Overview

15
15
years of professional experience

Work History

Office Manager

A.P.A.W. Veterinary Hospital and Wellness Center
03.2014 - Current
  • Lead and mentor a high-performing team, fostering accountability and professional development
  • Oversee daily operations, ensuring compliance with AAHA and Department of Agriculture standards
  • Manage hiring, training, and performance evaluations to maintain an engaged workforce
  • Develop and implement marketing strategies to enhance client engagement and service awareness
  • Plan and coordinate events, including community outreach and memorial ceremonies
  • Streamline processes to improve efficiency and service delivery

Receptionist

VCA Southern Maryland Veterinary Referral and Emergency
05.2013 - 03.2014
  • Delivered outstanding client service in a fast-paced emergency hospital
  • Managed scheduling and facilitated smooth patient check-ins and check-outs
  • Maintained accurate medical records and assisted with billing processes

Hostess & Server

Ruby Tuesday
04.2010 - 05.2013
  • Provided excellent customer service and ensured a welcoming dining experience
  • Managed seating arrangements and coordinated reservations to maximize efficiency

Veterinary Technician & Receptionist

Clinton Veterinary Hospital
01.2010 - 03.2011
  • Assisted veterinarians with patient care, surgical prep, and client education
  • Handled administrative tasks, including scheduling and record management

Education

Master of Business Administration (MBA) -

University of Phoenix
Phoenix, AZ
06.2025

Bachelor of Science - Biology

Trinity Washington University
Washington, DC
01.2012

Skills

  • Leadership & Team Development
  • Operations & Project Management
  • Staff Training & Performance Coaching
  • Client Relations & Customer Service
  • Workflow Optimization & Process Improvement
  • Marketing & Event Coordination
  • Compliance & Regulatory Management
  • Financial Oversight & Inventory Control
  • Clear oral/written communication
  • Scheduling and calendar management
  • Customer relations

Professional Recognitions

  • Inducted into the National Society of Leadership and Success
  • Known for strong leadership, adaptability, and problem-solving skills
  • Passionate about fostering healthy, team-oriented work environments
  • Skilled at building strong client and stakeholder relationships

Timeline

Office Manager

A.P.A.W. Veterinary Hospital and Wellness Center
03.2014 - Current

Receptionist

VCA Southern Maryland Veterinary Referral and Emergency
05.2013 - 03.2014

Hostess & Server

Ruby Tuesday
04.2010 - 05.2013

Veterinary Technician & Receptionist

Clinton Veterinary Hospital
01.2010 - 03.2011

Bachelor of Science - Biology

Trinity Washington University

Master of Business Administration (MBA) -

University of Phoenix
Lauryn Studevent-Ward