EZRA H. FROEHLICH
Hudson,NY
Summary
Experienced, guest-focused wait staff member with a background in the service industry. Dedicated to delivering exceptional service and creating memorable dining experiences. Passionate about exceeding customer expectations, I strive to foster a positive and welcoming atmosphere.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Waiter
Feast and Floret
09.2022 - Current
- Provide expert wine recommendations and pairings
- Thrive in fast-paced environments while delivering exceptional service
- Maintain clear and concise communication with team members
Waiter
Kozel’s
06.2022 - 09.2022
- Provided attentive and personalized service to ensure guest satisfaction
- Resolved issues promptly and professionally
- Ensured accurate and presentable food service
Food Runner
Yard House
01.2022 - 05.2022
- Gained comprehensive knowledge of the restaurant industry
- Efficiently delivered food to guests' tables
- Prepared and presented food in an appealing manner
Eats Driver
Uber
01.2020 - 12.2021
- Successfully completed over 5000+ deliveries
- Maintained a 99% satisfaction rate and 4.99-star rating
Education
Marketing And Communication
University Of Pittsburgh
Pittsburgh, PA2020
Marketing and Communication
JOHNSON & WALES UNIVERSITY
2017
Skills
- Customer Service and Rapport
- Pos Operation
- Wine and Liquor Service
- Table Monitoring and Turnover
- Food and Beverage Pairings
- Adaptable and Flexible
Certification
- Certified NASM Personal Trainer , - Aug. 2016 to Present
- Certified Cardiopulmonary Resuscitation (CPR), -Aug. 2016 to Present
Chess
Proficient Chess Player | Top 3% Worldwide
Demonstrates strategic thinking, analytical skills, and exceptional decision-making abilities through mastery of the game. Applies principles of discipline, concentration, and perseverance from chess to real-world situations, fostering a strong work ethic and problem-solving mindset.
Languages
Hebrew
Limited Working
Timeline
Waiter
Feast and Floret
09.2022 - Current
Waiter
Kozel’s
06.2022 - 09.2022
Food Runner
Yard House
01.2022 - 05.2022
Eats Driver
Uber
01.2020 - 12.2021
Marketing And Communication
University Of Pittsburgh
Marketing and Communication
JOHNSON & WALES UNIVERSITY
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