Ezra Poole
Buford,GA
Summary
Dynamic Sales Associate with a proven track record at Carriage Automotive Group, adept in leveraging interpersonal and negotiation skills to exceed sales targets. Specializes in matching customer desires with the perfect vehicle, enhancing customer satisfaction and loyalty. moderately experienced in financial calculations. Highly intelligent in inventory management and consistently achieving positive outcomes in high-stress situations.
Overview
2
2
years of professional experience
Work History
Sales Associate
Carriage Automotive Group
08.2022 - 06.2024
- Engaged with customers to build rapport and loyalty.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Given specific information to clients about specific vehicles and there specific features and advantages.
- Understanding customers within their needs and wants and matching there desires, if a customer does not know what they want that's when I use the funnel method.
- Negotiating prices and trade in values while having market information too my advantage.
- Facilitating test drives, making sure i get the clients license before we put the car in drive.
- Understanding paperwork, completing the necessary documents to lease, finance, or outright purchasing.
- following up with customers, making sure they are enjoying there new vehicle or following up with customers to see where me and the customer stand in the existing pre sale.
- Handling new and existing leads, making sure i follow my unique sales calling process to get potential buyers in the door.
- Quick mathematical skills, could easily be needed dealing with harder than most customer while closing a deal.
- Accompanying customers comparing and contrasting other option if the potential buyer has other options.
- Selling myself and the dealership, always super important to make it known and show you run great business!
Education
Associate of Arts - Communication Studies
University of South Carolina Union.
South Carolina05.2025
Skills
- Product Sales
- Inventory knowledge
- Promotional support
- marketing skills
- Communication skills
- taking control
- negotiation skills
- adaptability skills
- interpersonal skills
- technical skills
- financial skills
- organizational skills
- time management skills
- confidence skills
Accomplishments
- top salesman multiple times at my used car dealership.
- highest CSI on the sales floor for multiple months.
- had more than enough customers refer there friends and family to come buy from me because the value i provide for my company.
- highest grossing sales person within the first two weeks of selling automobiles.
Timeline
Sales Associate
Carriage Automotive Group
08.2022 - 06.2024
Associate of Arts - Communication Studies
University of South Carolina Union.
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