Jenna McGuire
Shoreview,MN
Summary
With a proven track record at MNGI, I excel in EMR recordkeeping and critical thinking, ensuring efficient clinic operations and patient satisfaction. Skilled in pediatric phlebotomy and adept at verbal communication, I enhance team performance and patient care, demonstrated by a consistent record of achievements in fast-paced healthcare environments.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Clinic Assistant
MNGI
Minneapolis, MN
11.2023 - Current
- Updated patient demographic information in the electronic health record system according to policy.
- Check patients in, and verify sensitive information.
- Collected, labeled, and stored laboratory specimens properly before testing.
- Restocked supplies in examination rooms and team stations to support clinic operations.
- Maintained cleanliness of exam rooms between patient visits.
- Answered phones promptly, and responded to inquiries from patients, providers, and staff members.
- Greeted patients upon arrival at the clinic and directed them to their assigned rooms.
- Room and discharge patients accordingly, and clarify any discharge instructions.
- Assisted with infusions and administered IM injections when needed.
- Support RN staff with nurse visits and G-tube changes.
- Provide a calm and safe environment for children of all ages.
- Prepared lab specimens for delivery to laboratory facilities.
- Educated patients on stool and urine collection policies and procedures.
- Administered diagnostic breath tests on-site.
Lifeguard Instructor and Aquatic Supervisor
Hastings Family Aquatic Center
Hastings, MN
05.2016 - 09.2023
- Monitored the surrounding environment constantly to watch for potential risks.
- Contacted medical authorities immediately in events of serious injury.
- Responded quickly to medical emergencies in the pool area.
- Assisted swimmers of varying skill levels.
- Trained new instructors on the American Red Cross curriculum guidelines.
- Led students through safety procedures for active shooter and fire drills.
- Instructed classes on safety and rescue techniques for lifeguards, such as CPR, first aid, and water-rescue skills.
- Monitored activities to enforce rules and safety procedures or arrange removal of unruly patrons.
- Adhered to local health codes related to aquatic operations.
- Supervised lifeguards, swim instructors, and other aquatics staff members.
- Settled disputes or helped solve other customer concerns.
- Provided emergency assistance to swimmers in distress or danger.
Education
Associate of Science - Medical Laboratory Technology
Saint Paul College
Saint Paul, MNMedical Laboratory Technology
Rasmussen College
Lake Elmo, MNSkills
- Critical thinking
- EMR recordkeeping
- Phlebotomy techniques
- Time management proficiency
- Vital signs monitoring
- Pediatric phlebotomy
- Patient confidentiality compliance
- Verbal and written communication
Certification
- BLS Certification
- Phlebotomy training through school and employer
References
References available upon request.
Timeline
Clinic Assistant
MNGI
11.2023 - Current
Lifeguard Instructor and Aquatic Supervisor
Hastings Family Aquatic Center
05.2016 - 09.2023
Associate of Science - Medical Laboratory Technology
Saint Paul College
Medical Laboratory Technology
Rasmussen College
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