Shane Coleman
Amarillo
Summary
Performed retail managerial dues for30+ years for both corporate and small businesses. Experienced with being a leader, improving morale, and helping performance in employees.
Overview
36
36
years of professional experience
Work History
Service Manager
Ron Hoover RV
11.2023 - Current
- Met with customers to discuss service needs and develop effective and practical solutions.
- Met with customers to discuss service needs and offer available solutions.
- Monitored team performance, adhered to service level agreements (SLAs) and provided detailed job training.
- Resolved customer complaints in professional and timely manner.
- Managed up to 20 people on my team including pay, scheduling, and job duties.
- Experienced in interviewing, onboarding and offboarding team members.
Store Manager
Camping World
01.2023 - 11.2023
- Oversee job functions and operations in several departments
- Supervise and conduct Training and hiring, employee evaluations, and performance reviews
- Provide support to other managers
- In charge of scheduling and team management
- Administrator for our company store for vendors
- Occasionally performs book-keeping and accounting duties
Store Manager
Randy's Music
01.1999 - 01.2007
- Ordering and processing of inventory
- Retail Buyer and purchaser
Manager
Barnes & Noble
03.1996 - 01.1999
Department Manager
Toys R Us
08.1989 - 03.1996
Education
Certificate - Business Management and Administration, Computer science, database management
Western Technology Center (Vo-Tech)
Burns Flat, OK05.1988
Skills
- Detail oriented
- Well-versed in Texas employment law
- Excellent written and oral communication skills
- Develops positive workplace relationships and team building
Timeline
Service Manager
Ron Hoover RV
11.2023 - Current
Store Manager
Camping World
01.2023 - 11.2023
Store Manager
Randy's Music
01.1999 - 01.2007
Manager
Barnes & Noble
03.1996 - 01.1999
Department Manager
Toys R Us
08.1989 - 03.1996
Certificate - Business Management and Administration, Computer science, database management
Western Technology Center (Vo-Tech)
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